It was horrible and I'm very upset about it, there was a consistent grinding when accelerating, and the suspension was very poor when dealing with the highway so I did not feel comfortable driving it to the location after going about halfway and ended up loading up my fiancÃ©'s car and then driving it back to return since they would charge an extra $20 if it was late, the roadside assistance just bounced me back and forth and then "made a note" but I was still charged a whopping ~$138 plus the $17 in gas for a very poor uhaul with rusted seat bolts, rusted steering column, and rusted rims that drove poorly on the highway. No one has reached out to contact me about this because seemingly no one cares, they've got their money after all. TL:DR; horrible experience, complete waste of money, will never willingly rent from them again.Levi C.
ASAP Auto & Storage
(U-Haul Neighborhood Dealer)
Wheeling, WV 26003
- Mon–Fri8:30 am–5 pm
- Saturday8 am–12 pm
- Free towing inspection
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Wheeling, WV 26003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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With my experience everything was smooth and quick and thorough. I can't say what could be improved with my experience. The employee was friendly and did a very satisfactory jobMONIQUE W.
Considering that my boyfriend is a Marshall County sheriff's officer maybe not have your trucks smell like weed that would be greatAshley M.
Phone check in was a hassle to begin with. The agent Sarah who was assisting me via chat left me waiting without telling me I was approved . I waited approximately 40 minutes before calling and getting assistance. The truck was dirty with blankets strewn around ((I have pictures) and the appliance dolly I requested wasn't on board. I was still charged for a dolly.Rodney S.
When equipment is requested & paid for: Dolly, blankets, etc. it should be in the back of the truck. Especially when the pickup place is closed :).Amber D.