I called the location via phone: dropped the vehicle off near the building where he advised me to drop it off. placed the key in the key drop box. never met the person or entered the drop off location.
Robert H
Customer Reviews for Associated Distributing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had to rate the location as poor because we were given the wrong code to unlock our UHAUL. We phoned in to have rep give us a code that actually did work.
Michael CThe address was a vacant building with a Dropbox. The Uhaul rep appeared from an adjacent building. It was confusing as to where to return the truck. Nice guy, helpful, once he showed up.
GERARD FThe truck was leaking power steering fluid everywhere, breaks were slow to respond, and the truck was almost impossible to steer at slow speeds. I would have returned the truck and gone somewhere else, but I was in a hurry to move and didn’t have the time.
Kaman SRamp on back of truck was broken.
Cameron CLights did not work on trailer. Could not turn it in early without laying an extra $100. No one actually present at pick up/drop off location to ask for assistance
STEPHEN CI had to park on the road because the Peking area was gated off, it was very hard to get pics and would have been much better if we had access to the parking lot
Jeffrey FLove this location - very friendly people here !!!
WILLIAM HNothing.
Donray J