Customer Reviews for Associated Self Storage of Miramar

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Associated Self Storage of Miramar

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Andre K. on

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The mirrors on the 10ft truck were not adjustable which made driving difficult. I had to contact the corporate office for assistance who stated that the mirrors had to be pushed firmly but they still did not adjust.

Sharon D. on

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Both of the representatives that helped me extremely friendly and helpful. I would definitely use them again.

John E. on

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Customer did not leave a comment.

Joseph B. on

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Two female employees who helped us were very friendly. Easy to find location. Cargo van was clean and new.

William H. on

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Douglas K. on

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The mobile pickup is unwieldy, complicated, and takes a long time. It was much simpler, easier, and faster to do a walk-in rental at the location.

Greg C. on

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The location is next to IHOP on an adjacent street. They open at 9am. Easy not to find it.

jun S. on

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Anthony A. on

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The young woman that helped me check out the van was amazingly knowledgeable and helpful.

Kyler F. on

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the staff was great at this location.

Alexander S. on

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Truck was completely horrendously dirty, the truck would slip in and out of gears on hills, customer service was very rude and very vague when dealing with them and the teller at the store refused to accept cash due to uhaul policy then proceeded to tell us we could go to our bank and put cash on our credit card and not be charged the miles then turns around and charges us another 25 fuck you uhaul your service is shit

Anthony M. on

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Paul C. on

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julie J. on

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Was over charged. Called to take care of was hung up on and not called back. Then tried to call back twice with no luck in getting help Or resolving the problem. Not happy.

Demetrious H. on

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Anthony M. on

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Nathan B. on

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Mileage didn’t match what the contract had. They overcharged me by 40 dollars. Never going to the location ever again. Horrible customer service.

Ashton A. on

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Customer did not leave a comment.

David C. on

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Staff member who checked me in was not very helpful explaining things. I had selected a protection plan online when I made the reservation, and she never explained she was trying to confirm I still wanted it. I thought she was trying to sell me something else.

CYNTHIA P. on

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Justin G. on

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Walter S. on

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Keep the windshield clean so that the customer don't have to clean it. I also had to clean the back of the truck before loading my furniture in it.other then that I had a great experience with uhaul.Thanks.

Chandraraj N. on

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They refused to refund for unused boxes. Service is very average.

Michael P. on

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Quick and simple process picking up the van. Cashier did forget to give me the blankets I rented, even after checking to make sure they were in stock. Turns out I didn't need them, so it wasn't a big deal. They would've been useful as padding, though. Received a full refund since I didn't get them. Overall, great experience. Brand new vehicle with 3/4 tank of gas, which made things a little easier.

Joseph E. on

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shirley S. on

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Pleasant helpful

ron S. on

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Randall S. on

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Hamed V. on

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The van smelled like livestock. Whomever had the van last must've transported sheep or other animals. We also found hay particles in the back. I brought this up during our checkout, but the front desk girl ignored the comment. Wouldn't even go out there to check for herself. To make matters worst, my brother and sister who were both helping with the move broke out in hives. This experience has truly been unacceptable. If someone from Uhaul corporate is reading this, please call me asap. I would not recommend rentals from this place, unless you would like to get sick.

Timothy S. on

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Angel D. on

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Alan A. on

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konstantin S. on

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jody J. on

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