exceptional service
RONALD S
Customer Reviews for Atlantic Products
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gracias por su buen servicio el servicio al cliente es muy eficiente y muy amable gracias
STALIN SBetter truck’s maintenance
Fernando CI am completely grateful for the service I have received so far. Excellent team and excellent customer service. I am 100% grateful for the service. I can rate it 100/100. THANK U ANA, THANK YOU.
LUIS HIt all good 👍
ALPHANSO WEl servicio al cliente es muy valioso y lo recomiendo las personas son muy educada y muy eficiente gracias por el gran servicio
STALIN SAmazing Service
Godofredo MI never received the dollys I paid for.
Gianni DNo improvement needed.
KERRY TGood location always has trucks available
COREY SThe truck that I was given was Horrible. Customers service was horrible. The only person that was extremely helpful was the guy working outside. They sent me a block and a half away to get a messed up truck and help me locate it and when I returned he was right there. I’ll give him alone a million stars.
SAMANTHA RGreat service and quick
Eddie CGracias por el buen servicio y la joven Ana es un gran ser humano y muy atenta y amable gracias por su servicio
STALIN SHave staff clean the interior of the vehicle where the driver and passenger sit, prior to renting it out.
KEDAR KRented the van for 24 hours. Returned it in less than 24 hours. My card was charged an extra 201.74 and I will be going to the office for an explanation and refund. I drove the van for 9 minutes to my home, parked them. Drove them to the gas station, put 5 dollars each in the tank even though we didn't even use a gallon of gas and drove them back to the office and returned them. Please explain to me why my card was charged that extra money. I need it back
THEODORE JNitido
Leslie OContinue do what you all doing. Good customer service.
DAVEN OAnna was such a sweetheart she helped me and explained the guidelines and policy I recommend coming to this location
MATTHEW CTodo muy bien
Mohammed RGreat customer service.
RONALD SEnsure that the odometer works so that it dosent jump when driving by 3 miles
DONNA Dexcellent customer service.
RONALD SNothing
PREM Iexceptional customer service.
RONALD SFelicidades por el gran servicio de su empresa y por tener empleados muy eficientes y serio el servicio al cliente por la joven Ana es muy bueno muy responsable en su trabajo y responsable bendiciones
STALIN Sabsolutely.
RONALD SThe latina female at front desk was unhelpful. Her attitude towards helping customers sucks and I wont be using them again. Her customer service needs improvement. The van we were given needed service but was clean, thank God it didnt break down on us.
Janeem GEXCELLENT CUSTOMER SERVICE
RONALD SI felt a little bit smell cigarette.
ROBIN SAna was really helpful and friendly.
JOSEPH HAna is the best customer representative.
JOSEPH Hexceptional customer service.
RONALD SLa joven Ana es la empleada q toda empresa debe tener una mujer muy profesional y respetuosa y brinda un buen servicio
STALIN SMuy buen servicio lo recomendaría a mis gentes. Mucha gracias
MARCO RTo me, nothing It took me 10 minutes to get in and out with the key Excellent service Thanks
ALFREDO UNow good enough
KADER AGreat costumer service and good location.
Shakeema Mi had the worse experience doing business at this location
ANDRE LMuy bien
FRANCISCO LService was fast, helpful and very nice A little more parking space would be great
Owen RCustomer service was very helpful I don't know how lady's name but she's at the location at 1100 Long Avenue she was very respectful and helpful
RANDALL MMuy buena compañía
NEFY DVehicle wasn’t really clean but location is friendly and very convenient
SHARLENE BJust keep track of where the trucks are parked so renters don’t have to go up and down blocks looking for the numbers on the truck they rented, but besides that great company!…..Truly yours JT
JULIO IThe vehicle did smell like cigarettes and that was annoying. Otherwise the staff was helpful when I needed it which is very important. Absolutely plan to use again with my next move!
Kamilah MGracias por El apoyo
joel mIn the day 12/31/25 5:30 pm in Justin tower and storage was my pick up but was not equipment for this reservation I have to call you wait about two hours and the person I contact was no so nice and she give me another reservation in Brooklyn I live in queens I believe I pay a lot of money for bad service
Aldo BKey fob was not working well. Van smelled like smoke. Trolley was left in the car.
DAVID PThe counter agent can mention that i will receive a text to verify the license plate. I did not see the text until much later. We also received charges that did not make sense. I need an explanation of these charges.
WENDY MHi it was my pleasure for the first time renting a vehicle from u haul and i could recommend anyone in to do so the front desk staff was courteous and knowledgeable and explained everything so I recommend anyone to use u haul for any moving job, thanks u haul Colin,
COLIN Eexceptional customer service.
RONALD SEverything was excellent the next customer will have a great experience with this location
BARRY Jgreat customer service, at that location.
RONALD SMaintain the trucks because the truck I rented had the oil change light and the tires were low on pressure. The driver's seat didn't move forward or backward or recline. Also the passenger seat was in poor condition.
JOSE PWhy above average its not your typical uhaul place that’s crowded or people doing 101 things and no service this location is low key & nobody was there outside or trying to help unlike certain uhaul walk in front desk receptionist spainsh just keep on talking & talking to another customer while I waited to be next she could ask me when i got in or greet me when i got in took like 5/10 mins to finish talk to another lady then ask me she could of multitask would been much faster yes lady was there busy talking spainsh before i got there so she stop & hell me i just wanna get in & get out thats all nothing more ! Thank you
PATRICK JEsta muy bueno
MOISES JNothing much to say just keep up the good work 👏. And I think you guys should give some miles free after a certain amount when going long distance like the mileage i just did i find it was too expensive. I'm just saying 🤷
SHAWN AExelente servisio es es para recomendar a los amigo
MOISES J