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PHILIP T
Customer Reviews for Atwood Car Wash and Quick Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super nice and friendly personal. A+
Edson PThose guys at Atwood are amazing
CARL FThis is the second time i have used this location . They always have what i needed and no issues.
TANIA BWe’re supposed to pick it up at the Ace Hardware in Greenville the night before we got a text saying we had to go to Johnston to go pick it up at 8 AM. They did not open until 8:07 AM and they charged us for the extra miles that we had to go get it at a different location. I am extremely disappointed
DENISE LGreat quick service!
giampiero dGreat customer service every time!
Greg CPaul was extremely helpful and went out of his way to ensure a smooth rental. I was very thankful and everything went as planned because of him going out if his way to help. Great service great transaction. Thank you again
Merideth AI rent uhauls a few times a month and will ONLY get them from Paul at Atwood Carwash! The friendliness and customer service is beyond expectations! They truly take care of their customers!!
Brenda LPerfect
ALBERT DI thought the truck was a little dirty when we first got it. It wasn’t terrible, but a good wipe down would have helped. Overall, great experience.
Jacob FBeen using this location for years. Staff is great. Any vehicle we've rented has been ready to go when we got there. My only suggestion for Uhaul itself is get the pickup trucks back. Locations dont have that decision, its management, my partner is handicapped and the pickup trucks are more accomodating for those of us disabled. But very much like my Johnston RI location.
Beverly CNothing
ALBERT DPauly is FANTASTIC! Great service top notch!!
Captain TExcellent service!
SHERMAN VPauly is awesome! Great service and equipment is always ready
Captain TI was charged for property damage for which the equipment was returned in the same condition as picked up!
CARLENE WExcellent service.
Jennifer LHonestly, it was a fast and easy transaction and the gentleman at the counter was very friendly.
MELINDA SOverall great experience
LAWRENCE Mexcellent top notch always a pleasure to do buisness with very helpful
PETER SGood service
William BThe tank of gas was marked at half way on the sheet, but had a little less than half in the tank. I know if I tried to return it with that difference you would have charged me.
Nancy HNone
William BGreat staff
EDSON PReminder about No EZ pass and to bring cash
MY SExcellent staff and Uhaul experience.
MARK PCabin smelled of sweaty pig smoking a cigar. Van rode nice ,)
JOHN VLove renting U-Haul from this site
Jose TTire’s were old and blew
Jonathan DAs always the location this is great. Great service.
Gabriel MDealer was courteous, helpful, went out of his way to find me a truck, I hadn't reserved.... Highly recommend this dealer
ROBERT CPainless experience. Friendly staff
MICHAEL LCustomer service is exceptional !
Andrea GI’ve rented from U-Haul for many years, never had a problem, I’ll send ya a photo of the piece of bent metal hanging off the back of the trailer door if you’d like, great piece of bent metal to rip your leg open or even a child just walking by. Guy putting the trailer on tells me the ball is too big, I said I use the same one every time just push it and it will fall on! It does. Someone jury rigged the chain on the tailgate instead of fixing it the right way. The guy tells these two young girls your trucks out back they are walking all around the place and ask ME if I know where their truck is, I say what size is it, what is the ID number, there it is! I could go on and on but what’s the use you’re just gonna throw this info in the garbage. Nobody cares today.
Don LEveryone very nice good people easy drop off great location
Giovanni MTell me the policy for blanket return before I leave the office.
Fred MAmazing customer service.
Carl FStaff is very professional 👏🏼
Ruddy fAll great
Tim CMy movers said the truck was dirty inside the storage are. Like someone had used it to haul landscaping materials. Overall truck was dirty. Front desk person was helpful with me getting keys but that was all.
Cristina RThe staff was very nice and made the process very easy to complete!
Lisa Vgood services thank you
ury sLeft my red water bottle behind the seat of a truck I rented. Called to ask if they could just put it aside. The guy who answered was extremely rude and said too bad and it’s not my responsibility. For something that takes less than 2 minutes I thought that was pretty rude and inconsiderate. No need to be rude like that to customers. The rude guy who answered at 9:03am 3/18/24. All the other employees were nice.
Justin WNothing
Al D