Customer Reviews for Atwood Car Wash and Quick Lube
(U-Haul Neighborhood Dealer)

497 reviews

1512 Atwood Ave   Johnston, RI 02919

(401) 331-0060

Hours

  • Mon–Sat
    8 am–5 pm
  • Sunday
    9 am–3 pm

Services at this Location:

Contact Us

(401) 331-0060

1512 Atwood Ave
Johnston, RI 02919

Services at this Location:

Hours

  • Mon–Sat
    8 am–5 pm
  • Sunday
    9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I rent trailers a few times a year and always use this U Haul location. I reserve them on last me and when I get there I'm in and out in minutes. Employees are nice and helpful

Richard F. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND R. 
Rating:
5.0

Keep smiling and tell the renter of the truck when there is no loading ramp.

ANASTASIA F. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
3.0

I put gas in exactly to where it was 4 gallons and charged me for gas. I had to find my own truck too go in each truck and turn key. I've done business with them but no more.

keith A. 
Rating:
5.0

Excellent service

john M. 
Rating:
1.0

Customer did not leave a comment.

Jeanbernard A. 
Rating:
5.0

Owner was very nice and genuine.

Rilwan I. 
Rating:
4.0

Customer did not leave a comment.

Todd T. 
Rating:
5.0

no problems

bill C. 
Rating:
5.0

The Best location for uhaul service hands down. I would never go to any other location than Johnston . I think The owner should give a class to the other locations in RI and ahow them how to conduct business and keep customers coming back without hesitation. I will always use uhaul from that location only

Marcellus A. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Great customer service.

Gabriel M. 
Rating:
5.0

very professional, polite and overall great

PETER S. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Customer did not leave a comment.

Yvonne I. 
Rating:
5.0

Customer did not leave a comment.

carlos V. 
Rating:
5.0

Great guy to deal with very accommodating

Richard L. 
Rating:
5.0

Very friendly and helpful.

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE M. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

Customer did not leave a comment.

AARON S. 
Rating:
5.0

Customer did not leave a comment.

Kate D. 
Rating:
5.0

Staff there at Atwood are great to work with and very Knowledgeable. One of the best things is when you drop off your vehicle to get your rental you can get it washed and oil change for a great price.

James C. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
4.0

Mike at Atwood was very helpful and professional. Also, I would like to give extreme kudos to Robert from CA at the national uhaul call center. He went over and above good customer service in locating a truck in my area on the busiest rental time of the year near Boston.

Kevin R. 
Rating:
5.0

always a pleasure to conduct business here, very professional and friendly.

frank D. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Great service always.

Richard F. 
Rating:
1.0

Truck broke down, dealer got angry at me because truck wasn't returned. I explained truck had a break warning light on they argued with me and said it needs an oil change.... The light said brake and a warning sound was constant. No I'm being charged a late fee and extra mileage. I'm am very disappointed in this service and will make my experience known if this is not corrected

Chris K. 
Rating:
4.0

Customer did not leave a comment.

Rhonda H. 
Rating:
5.0

Customer did not leave a comment.

DAMIAN M. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
2.0

The location operator wasn't available at pickup and when I dropped off he didn't put the vehicle back in the system immediately so I got overcharged and had to go through a process to be refunded...which when I went there t enquire why I was overcharged he didn't care but simply gave me the area rep number

Adejuwon A. 
Rating:
5.0

Customer did not leave a comment.

christopher E. 
Rating:
1.0

Simple 5x8 trailer rental. Took 45 minutes to check out. I returned the trailer 6 hours later and no one there to check me in. An old guy said “you're all set”. Well I wasn't all set. The next day I get an email saying my rental was overdue AND a bill for more than double my rental. I wax supposed to be charged $26 and I was charged $57. Still fighting to get my refund.

Leo S. 
Rating:
4.0

Customer did not leave a comment.

Chirag D. 
Rating:
5.0

Customer did not leave a comment.

frank D. 
Rating:
4.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM V. 
Rating:
4.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

As always perfect service. Paulie is the best.

PETER P. 
Rating:
5.0

Great experience as always!

Ken R. 
Rating:
5.0

Manager was very cordial and very helpful!

Stephan C. 
Rating:
5.0

Very clean area. Personable. Professional.

Jim E. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Hi. I'm not sure why the charge was so high. I believe the rental was $19.99 plus gas at $13.08 and coverage was supposed to be $14.00. Total $47.07. Why $88 ? Thanks Ed Ed Pistocco 

Ed P. 
Rating:
5.0

Great place. Great rental Will use Atwood Ave U Haul for all future moves. ✌️

richard S. 
Rating:
5.0

Great customer service. Polite and professional staff

frank D. 
Rating:
5.0

Customer did not leave a comment.

Khalil P. 
Rating:
5.0

The truck I originally rented wasn't returned .The young man behind the desk went out of his way and found me a truck so I didn't have to drive to another location.

KARIN P. 
Rating:
3.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Just keep up the good work. Very friendly staff, quick service out and check in. Very smooth.

Carl P. 
Rating:
5.0

Friendly and quick service !

heather B. 
Rating:
5.0

Customer did not leave a comment.

Luigi M. 
Rating:
4.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Jose L. 
Rating:
3.0

The truck is very old, it has over 160k miles, brakes barely stop it, I didn't feel safe driving

Halil E. 
Rating:
5.0

Na

Lou R. 
Rating:
5.0

Customer did not leave a comment.

Ralph R. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
3.0

Even if it is a drop box return, the truck should still be checked out to see if the condition is the way they say it is.

Paul L. 
Rating:
5.0

Great staff.

Carlos V. 
Rating:
5.0

Customer did not leave a comment.

greg C. 
Rating:
5.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

Everything was as expected- thank you.

Joseph S. 
Rating:
4.0

Quick and efficient. Good customer service

tony P. 
Rating:
3.0

Customer did not leave a comment.

Kevin P. 
Rating:
4.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

STEVE J. 
Rating:
5.0

Very easy to rent uhaul. Staff extremely friendly and helpful. Great experience

SELINA S. 
Rating:
5.0

Customer did not leave a comment.

Raymond P. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

frank D. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

This location was overall my best experience with a uhaul rental I have had. The staff at Atwood car wash was awesome!

Mary Catherine A. 
Rating:
5.0

Honestly a great place and guy running the show!

Tim C. 
Rating:
1.0

The man spent 40 mins talking about his family and sister, did not want to walk me to the truck..he gave the keys and told me to go look for this # on the truck..I insisted he show me...he didn't go over the truck with me...the truck was damaged in multiple spots..the mileage was documented wrong,

cheryl G. 
Rating:
5.0

Customer did not leave a comment.

Kristen W. 
Rating:
2.0

I dropped off the return at 8:30 AM as outlined in the contract. I received a text message from UHAUL hours later asking when I would return the rental. I was charged for the additional "rental time" even though I returned it at 8:30 AM. When picked up, the contract fuel level stated full; the truck had barely 1/4 tank of gas. The was blood on the outside of the truck and also the interior was very dirty. This is not representative of my usual UHAUL experience and I am disappointed.

Lee G. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

Lou R. 
Rating:
5.0

Customer did not leave a comment.

Suggey G. 
Rating:
5.0

Excellent service . Even upgraded my vehicle for no extra charge .

LORI A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

no problems - needed a truck for less than 15 total miles.

JOSEPH M. 
Rating:
1.0

The truck was filthy. There were used face masks on the floor, a dirty winter hat, the cup holders were sticky and had trash in them, the whole cab smelled like someone had smoked in it for 5 hours straight prior to us renting it. And the attendant was deliberately rude to another customer while I was in line. I highly recommend a reevaluation of this location. Terrible.

Heather W. 
Rating:
4.0

The proprietor was friendly and made the experience less stressful and very easy. I spoke to him on the phone and in person, and he went out of his way yo accommodate my needs. I will definitely use him again if the need arises, and will recommend him to others.

Jamie L. 
Rating:
5.0

I had booked a trailer 3 weeks prior to my leaving, the day before the pick up U haul called and told me they didn't have my trailer, I was to drive 2 1/2 miles from my home to pick it up!!! I had to go online to locate one myself from Atwood, how was very accommodating. Why wouldn't U haul find it for me?? VERY BAD customer service from U haul corporate.

Peter S. 
Rating:
5.0

The whole process was easy. I opted for in-store paying rather than on-line. Paul was friendly and quick. I would use this location again.

NANCY A. 
Rating:
5.0

The uhaul smelled like smoke

LaTia M. 
Rating:
4.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Nothing everything was great

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline U. 
Rating:
5.0

Customer did not leave a comment.

Robin M. 
Rating:
4.0

Customer did not leave a comment.

Adam L. 
No reviews have been submitted for this location.

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