Customer Reviews for Atwood Car Wash and Quick Lube
(U-Haul Neighborhood Dealer)

306 reviews

1512 Atwood Ave   Johnston, RI 02919

(401) 331-0060

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(401) 331-0060

1512 Atwood Ave
Johnston, RI 02919

Services at this Location:

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CLIVER C. 
Rating:
2.0

Truck cab was not fully wiped down. You could see where it was cleaned behind passenger seat but not the drivers side. Also, the truck itself needs to be maintained better. The engine continuously bucked and even stalled on me twice. I brought back truck early and didn't finish what I needed to do.

Joseph T. 
Rating:
5.0

Staff were very friendly and helpful.

Daniel H. 
Rating:
4.0

Lo unico que ellos tienen un car wash y se tardan en atender al cliente para uhaul ya que estan pendiente al car wash y cambio de aceite etc deberian tener alguien atendiendo expesifocamente para eso todo el tiempo es lo unico

alfredo B. 
Rating:
4.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

michael W. 
Rating:
2.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

I had one problem. But it wasn't with this location at all. I originally was supposed to pick up a truck at DB Mart in North Providence. I got there at 3pm for my pickup and the truck wasn't there. The truck was supposed to get back 1:30 PM and no one called me to let me know. So I showed up and then had to wait to find out to have them send me to another location. I just wish someone would have called me earlier to let me know the situation.

Skylar B. 
Rating:
5.0

Nothing

Linda D. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
1.0

No masks by the owner/manager and Fox news blasting in the waiting room. Stood in the lobby for 15 minutes before being helped and that employee then acted as I was a huge imposition. She also decided a number of times during check-in to instead of help me, watch whatever stupid nonsense was on the TV. Bunch of idiots and I've begun to tell everyone that will listen to boycott U-Haul.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Improve nothing keep being respectful and courteous to your customers and you'll get a lot of business two thumbs up for me

BRIAN W. 
Rating:
5.0

Great Experience

Robert S. 
Rating:
5.0

Been there twice so far and if I need a truck again I will go back , always have what I need and I just walk in , never make a reservation for truck so for me it's been great .

SCOTT W. 
Rating:
5.0

Very good service.price was reasonable. Truck well maintained. I highly recommend them to anyone in need of a u haul

Frank D. 
Rating:
5.0

Do what you are currently doing! The experience was excellent in every way!

ALAN A. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
4.0

Drop off was quick and easy. Brought a nice end to an eventful day outside by Uhaul experience.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

nicolaus R. 
Rating:
5.0

Customer did not leave a comment.

STEVE C. 
Rating:
3.0

Beer bottle cap in the truck. No one was wearing face masks upon pickup or drop off. Did not have a record of my reservation then tried to blame me saying I must have chosen a different place but "they'll work with me." The truck ran fine though so...there's that.

ELISE H. 
Rating:
5.0

Not wait to long and answer phone

REGINA T. 
Rating:
2.0

I called the morning of rental to confirm pickup the answered the phone simply said we don't open till 9 and hung up. Once I get the truck it's filthy inside and only has a quarter tank of gas. So now I have to clean and fill it....

Douglas P. 
Rating:
4.0

Gas tank was not full when received truck but expected to fill before returning

Denise J. 
Rating:
4.0

Dropped off the truck and out of there in 30 seconds. Almost too easy.

Paul M. 
Rating:
5.0

Very fast and easy pickup and drop off. No complaints. Friendly and helped me get in and out which is what I need. I rented through Budget before and it took at least 10X longer to actually get the truck. Paperwork...red tape...etc. Easier and less expensive with UHaul.

Wandson S. 
Rating:
1.0

gasoline is always below what is marked in the contract. some people do not use the mask. there is a man person who is super rude to everyone. I recommend calling the day before to make sure your truck is fine.

Jun W. 
Rating:
5.0

Customer did not leave a comment.

Dave L. 
Rating:
5.0

Customer did not leave a comment.

Kelton D. 
Rating:
4.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Easy to access vehicle; handled and drove well.

Cathy A. 
Rating:
5.0

Customer did not leave a comment.

Madelyn B. 
Rating:
5.0

Customer did not leave a comment.

Sean K. 
Rating:
5.0

Thank you. Staff member was very friendly.

girlesa S. 
Rating:
5.0

Customer did not leave a comment.

Lou R. 
Rating:
1.0

I was given one price and when I pick up equipment it was another. Equipment was overly noisy on my trip. Had to stop and have it Greased

RICHARD N. 
Rating:
5.0

My reservation was actually for Mancinis on Hartford Ave. when I arrived there the guy just said “ we don't have any not sure why you were sent here” please double checkin everything before you send someone to where they don't have any.

Kaitlynn A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer A. 
Rating:
5.0

Customer did not leave a comment.

Lou R. 
Rating:
3.0

Customer did not leave a comment.

Tara G. 
Rating:
3.0

Customer did not leave a comment.

mario F. 
Rating:
4.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Sheri S. 
Rating:
5.0

Nothing, excellent service .the people working there are great. .

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

Delmo P. 
Rating:
5.0

Customer did not leave a comment.

Patrick J. 
Rating:
3.0

Customer did not leave a comment.

Eric H. 
Rating:
3.0

I picked up my vehicle after hours so I had to use the mobile app to check out and in. I found the processes to be very time consuming and frustrating. It took nearly 40 minutes to finally get approval at check-out. Checking in was slightly faster, but also frustrating. If I choose to rent again, I will definitely look for a location that will be open at the time needed.

Paul L. 
Rating:
3.0

Customer did not leave a comment.

Justin M. 
Rating:
4.0

Customer did not leave a comment.

Lisa S. 
Rating:
2.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

I don't have any friends 😢

Amelia B. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Great people to work with and equipment was pristine! Would recommend to family and friends!

William C. 
Rating:
5.0

Customer did not leave a comment.

william M. 
Rating:
4.0

the management was beyond cordial. pleasant experience .

richard M. 
Rating:
4.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

THE CENTER STAYED LATE TO ACCOMMODATE MY APPOINTMENT.

Hagop A. 
Rating:
5.0

But not happy was over charged and no one has got back to me to refund my money I've never had this problem before I really would like to speak to someone 401-413-3859 ty

wanda H. 
Rating:
3.0

They were fine- just not very helpful. We had to go back and forth to the truck multiple times because we didnt know the steps and they were distracted.

James L. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Raniel F. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
4.0

Customer did not leave a comment.

Anit C. 
Rating:
5.0

Customer did not leave a comment.

karen S. 
Rating:
5.0

Excellent service, fast, friendly and professional! Will definitely rent from here again

Anita D. 
Rating:
5.0

Customer did not leave a comment.

Dina D. 
Rating:
5.0

Customer did not leave a comment.

Elie S. 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL G. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
2.0

The person at this location doesn't clean the equipment and doesn't know how to use the computer. He's rude and tried to charge me extra money for the rental.

MOHAMAD A. 
Rating:
3.0

Customer did not leave a comment.

Wesley H. 
Rating:
5.0

Thanks Paulee

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
4.0

Customer did not leave a comment.

KEITH G. 
Rating:
2.0

I pre-paid for a dozen moving pads, but none were available when I picked up the truck. The staff had no interest in helping me and told me to call uhaul to get that sorted out. I was THEN charged a penalty by the drop-off location for not RETURNING the pads that I never received.

Christopher A. 
Rating:
4.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Easy online experience ... they also guarantee your truck will be there, unlike other rental locations. I would rent here again in a minute

Lynne W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
3.0

We dropped it off at night, after closing time so no interaction with personnel. Self checkout took a lot of time due to picture taking requirements, etc. It wasn't clear where to park the vehicle as the yard was pretty full. Otherwise ok. Location was safe and having a key drop was helpful.

Cameron M. 
Rating:
5.0

Customer did not leave a comment.

connie L. 
Rating:
4.0

Customer did not leave a comment.

Geoffrey G. 
Rating:
5.0

I have no complaints or suggestions, but keep up the good work!

Nancy M K. 
Rating:
5.0

All went well, the mobile pickup was great, van was new and clean

Frances D. 
Rating:
5.0

Good customer service

Karim C. 
Rating:
5.0

Everyone was friendly and helpful.

Damiane O. 
Rating:
5.0

Everything was clean . Truck was in good condition and staff was very helpful

John W. 
Rating:
5.0

Customer did not leave a comment.

Stefan S. 
Rating:
5.0

Expensive. Didn't have the smaller size available. Rent by the hour. I would have been better off renting a pick up from Home depot. Next time.

Henry O. 
Rating:
5.0

Customer did not leave a comment.

stacey G. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

Truck was Ok , And did the Job. ??

Michael S. 
Rating:
5.0

Paul was a fantastic help top notch customer service I couldn't be happier! He really went above and beyond making a difficult move much less daunting. I really appreciate the customer support and will without hesitation recommend this facility to anyone needing Uhaul services. Thank you again !!

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Arlene S. 
No reviews have been submitted for this location.

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