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Chad B.
Customer Reviews for Aubuchon Hardware #152
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online check in and check out was good, easy to follow. I did have a little issue scanning the bar code on my license, but the rep sent the request again. The only drawback from this experience was being charged $21 for fuel. 75% of my mileage was to and from The Carver location. I had originally reserved a truck in Plymouth, and was then told I would have to pick up in Carver, which was almost 14 miles one way. So 28 miles of my trip was pick up and drop off. Very disheartening that I was charged for fuel on top of mileage, when my actual move mileage was well less than 10 miles.
Christine L.Keep up the good work.
William L.