Location was great! They called when the truck size I had originally wanted was available and I was able to switch. It was parked up front and ready to go when I arrived. My only complaint was that the mobile pick up and return felt like jumping through many hoops and took a lot longer than I expected. This is no fault of the location.Aleria A.
Customer Reviews for Auburn Auto Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Nancy W.
Customer did not leave a comment.Alexandra C.
Well here's how it all started I went to the facility in Nebraska city is where I originally made my reservation and then people up there at Tri-State rentals are the rudest meanest nastiest people on the face of the Earth first off I drove a hundred miles to pick my U-Haul trailer up and even doing everything online and showing the lady running the counter that my setup was perfectly fine and it worked just fine pulling the trailer with what I was pulling it with she wouldn't let me have it and then I got upset I kept it down a little bit she ended up calling her husband up which he's about worthless and he tried running me over with his pickup so if you're U-Haul rentals are way down in Nebraska City you may consider maybe possibly getting someone else to do your U-Haul rentals because I would guarantee you nobody's wants to go there to do it because then people are rude and just unbelievable so I went to Auburn and the people there are awesome the lady there running the front counter she got me right in she got my trailer everything was good to go and I was able to go and do what I started doing at 8:00 that morning finally at 1:00 that afternoonErik C.
Customer did not leave a comment.FRANK M.
Customer did not leave a comment.Eric C.
Have someone available that actually inspects trailer to make sure it's empty.GLORIA L.