Customer Reviews for Augusta Lock Storage LLC
(U-Haul Neighborhood Dealer)

35 reviews

3208 Mike Padgett Hwy Ste E   Augusta, GA 30906

(706) 842-6420

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 842-6420

3208 Mike Padgett Hwy Ste E
Augusta, GA 30906

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The young lady was professional, helpful, and polite.

Bridgette J. 
Rating:
5.0

Customer did not leave a comment.

IMAMU S. 
Rating:
3.0

Customer did not leave a comment.

Roland R. 
Rating:
3.0

Customer did not leave a comment.

DAVID M. 
Rating:
3.0

Customer did not leave a comment.

TEEKI R. 
Rating:
5.0

Nothing y'all did a excellent job

WESLEY R. 
Rating:
5.0

Easy pickup and drop off.

George D. 
Rating:
4.0

Customer did not leave a comment.

Zachary D. 
Rating:
4.0

Make sure the customer gets what he/she has put in their order. I didn't have a piece of equipment (dolley) that I needed and that made a huge difference with moving.

Kierra H. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
1.0

Check returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.

Chad B. 
Rating:
1.0

Check returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.

CHAD B. 
Rating:
5.0

We rent UHauls frequently. This was a location we had never been to before but was the closest location that had what we needed. The experience at this location was so positive that I told a coworker yesterday that they are well worth the extra miles. Employees were pleasant and helpful. The location we normally rent from is chaotic and unorganized

James W. 
Rating:
5.0

Customer did not leave a comment.

Franklin I. 
Rating:
3.0

The location charges an additional $20 for after duty hrs turn in even when NO ONE will be present for your turn-in

Francisco R. 
Rating:
3.0

Open earlier than 9 and have someone in the office instead of having to call to find someone.

David N. 
Rating:
5.0

Customer did not leave a comment.

jessica J. 
Rating:
3.0

The owner of this business was not in office either, but she did answer my phone call and instruct me as to what I needed to do to drop the truck off.

rodriguez J. 
Rating:
5.0

It was a very bad rainy day, but they, David has helped us hook everything up. And unhook everything they're the best in the business.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
4.0

Customer did not leave a comment.

SANDRA S. 
Rating:
5.0

Very satisfied

JORDAN O. 
Rating:
1.0

You over charged me

SEQUOIA D. 
Rating:
1.0

Smoother communication with client

Joshua T. 
Rating:
5.0

Customer did not leave a comment.

Quinton B. 
Rating:
5.0

Nothing at all the experience was fast and awesome And Josh was a big help and super friendly.

Mariel W. 
Rating:
5.0

Customer did not leave a comment.

Virginia O. 
Rating:
5.0

Customer did not leave a comment.

Giselle N. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
1.0

We did not receive furniture pads as reserved. Pickup location said it would be refunded. Called ahead and told dropoff location since refund was not yet processed. Dropoff location gave extreme grief even with a reference number provided by U-Haul. Dropoff still charged my card for the pads and now going through another dispute over it.

Michael E. 
Rating:
4.0

Customer did not leave a comment.

Parker M. 
Rating:
5.0

Customer did not leave a comment.

virginia C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN E. 
Rating:
4.0

Very nice guy.

Robert H. 
Rating:
5.0

Nothing

Ruby A. 
No reviews have been submitted for this location.

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