Customer Reviews for Augusta Road Self Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

I’m tryna get In the gate but can’t

Rating:

5.0

Very helpful, alerted me when a larger unit was available

Rating:

1.0

Truck had an exhaust leak, my son had to take trash out of cab and picked up with a flat tire. Truck was dirty when picked up. Tire had huge chunk out of it.Worst experience. My son also had to put multiple containers of oil in the truck.

Rating:

1.0

The lady that operates the location looked like ahe just crawled out of bed. The smell of the office was horrible. I reserved a 10' truck but ended up getting and paying for a 15'. I reaerved an appliance dolley. When I got there, no dolly. She offered me a regular dolly with no strap. Oh wait, that went out with a different truck, but she was nice enough to let me use her personal dolly. This location is a rat hole. You really should inspect your locations from time to time. P.S., start with this one.

Rating:

5.0

Thanks for dolly it came in handy

Rating:

5.0

Linda was very helpful and accommodating, especially since my pick up was on a holiday

Rating:

3.0

There was no signage indicating it was a U-Haul location. I almost missed it.

Rating:

1.0

Calculate the miles based on initial destination plus distance to drop off location, and stop saying places are 24/7 when they have a locked barbed wire gate and absolutely nobody knows the code. This experience was ghetto, and abnormal. And customer service are not helpful.

Rating:

1.0

Well for starters when i reserved the truck it was for a location closer to my home but i got an email 1 hr before pickup it was gonna be at another location -i get to that location to find out the truck there was reserved for someone else and the fill in there did not really know what was goin on-i got there at 11:50am and finally got the truck by 1pm ---it was totally ridiculous! When i brought the truck back she gave me the wrong paper with the gate code so i had to call customer service for a code! I will never reserve another truck from that location -i would rather wheelbarrow everything !

Rating:

5.0

Very clean place

Rating:

5.0

Linda gave me an excellent service, and she put attention to details. Properly explained.

Rating:

5.0

We used Augusta Road Storage for almost a year and a half. Linda was very accomodating and helpful. Would definately use them again if needed....

Rating:

5.0

I really liked Ms Lindy She was always there and willing to help me and always kind and. 😊 And ready to make everyone alse have a good day.

Rating:

4.0

The lady was rude because I had difficulty getting license scanned. VERY displeased with the fact the U-Haul rental place 1 mile from my home had a 15 foot truck which is what I needed but I had to drive 40 miles to pick one up which added 40 unnecessary miles to my trip.

Rating:

5.0

The lady was ver polite and courteous. She knew the ins and outs of storage management. I am glad to be doing business with her and her facility. Very clean and well kept.

Rating:

5.0

Excellent customer service!

Rating:

5.0

Very helpful, friendly, staff that was a pleasure to work with.

Rating:

5.0

I move out the storage on 8th of this month Thank you May God keep blessing you.

Rating:

5.0

Very clean and secure! Linda is wonderful to work with!! I highly recommend Augusta Road Storage!!

Rating:

5.0

Linda, the on-site manager, is very helpful and friendly. The units are clean and the price was lower than the 5 other facilities I had contacted in the area. I would definitely recommend this storage facility to friends and family!

Rating:

5.0

Very pleased with my experience. Had the storage units (2) for the better part of a year. Linda and previous staff were very helpful and professional in every way.

Rating:

5.0

I have used this place several times and have referred several friends and family. Always smooth and no issues.

Rating:

5.0

I only had one problem, they redid the roof and alot of the debri got in my unit and rat poop was everywhere, other then that it was fine , but you should of given a discount for the inconvenience