Terrible!!!
Monietta H
Customer Reviews for Austin Fuel And Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The place is horrible!!! After I dropped my U-Haul back off the guy was trying to charge me. I gave him my card and he walked around with it for about 30 mins sitting it on the counter face up with other customers nearby. I WILL NEVER GO BACK TO THAT U-HAUL! Not to mention the deposit was $159.29 which has never been a deposit for me at any other U-Haul and he couldn’t even explain why!
Monietta HThe owner helped me and he did not give a crap. I ordered 24 blankets and only got 12, there is 6 in a bag. The truck only had 1/8th of a tank, i had to fill it up at his gas station, i tried to use my credit card at the pump and it did not work, i went inside and he said, O the pad does not work, and did not give a rip! So I had to go into the store and prepay the fuel, what a pain
MICHAEL VBorax left and truck not clean
Mayra UTruck had broken window pane glass inside . When I returned the truck no one was there to give me an itemized detailed reciept , I had to wait around for 1 hour for the gas station attendant to give me a receipt, U haul have the best prices , but very shitty services at this location
Loretta BThe staff does not do the return check on time, which causes extra charges.
Carlos A