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Geoff Bryant
Customer Reviews for Auto Masters Of Carolinas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My drop location was changed by uhaul to a further location then what was requested on my contract
Joseph BigelowNice folks!
Dan LeshoExcellent customer service!
Kia BlackmonNot much I was dealt with efficiently and professionally would recommend to anyone
kennth norwoodDropped off when they were closed
TONY SNIPESVery friendly and helpful staff.
Carol SurlsThank you, Auto Masters of Carolinas for helping me to complete this particular association with U Haul. The gentleman at Auto Masters had the 6'X12' trailer unhitched from my vehicle in practically no time at all then I was on my way.
Glen readyIt was super easy to return the dolly, quick and easy.
David TaylorThis location had only 2 tow Dollie’s and 1 auto transport. No trucks or trailers and the owner seemed uncooperative to accept my return citing that he needed to contact someone to see if he could take my return. He finally did so.
David HatcherI rented the tow trailer for 24hrs the rental agent called me 7 hrs later asking when was I gonna return the trailer and then texted me at 8:34pm asking the same question. I thought that was kinda weird I had the trailer back on property @8:20am the next morning and taken pictures that are time stamped and dated. I waited owner of shop not in site a worker arrives @9:00 am calls his boss and boss says he’s running late just un hook the trailer he will be there in 15min and he will email a receipt. Well to top things off I get a receipt for a 2 day charge stating I had the trailer an extra 1hr 34minutes. SMDH I knew this place was shady when they kept calling then he proceeded to blame it on the uhaul rep. So going forward I recommend renting from a Hub Uhaul facility and not the shady small business. I AM VERY DISSATISFIED ON HOW THIS TOOK PLACE AND YES I WOULD LIKE A SO CALLED BLAME IT ON THE REP TO CALL.
Tara ThomasThe location was great. Uhaul itself SUCKS and gets everything wrong every time.
Christopher HarrisonIt took 1 hour for them to release the truck even after I spent 30 minutes setting up the reservation online before I got there. I was charged for 2 gallons of gas ... I returned It with more than I left with (I have before and after pics to prove it). I was charged a $25 cleaning fee ... I carried 4 new doors from Home Depot to my house. I removed a small bit of trash that was in it when I got it before I returned it. I'm done with uhaul.
Dan Ribb