Why was I charged for 2 gallons of gas!? It had a half tank of gas when I got it and I put more than I used back into it! I want a refund on that!
ANN P
Customer Reviews for Auto Rider
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Brought in 6 hours early with extra gas that charged me anyway
Aubrey TNumerous changes initiated by uhaul to my original order. I had to make many calls and additional visits to uhaul facilities to fulfill my original order needs. Too much of a hassle to use uhaul
CLINTON BGas was almost completely empty upon pick up. It cost too much to fill entirely. But I filled it enough for my use.
John DOperator/owner made several ugly remarks about my parking my car at his location while using the truck for 3 hours. I’ve never had an issue with any location I’ve rented from before. I definitely won’t be coming back here.
Edward LInsure that the equipment the customer reserved for is available upon pick up and not have to call customer service to be able to get the promised equipment.
Thaddeus VI was charged $20 for gas and there was no gas in the truck when I received it... I had to go straight to the gas station
Sheila BThis dealer is basically a junk yard for wrecked cars. The area manager was great meeting me there before the store opened and very helpful.
CHARLES M