Autumn Enterprises was very helpful and I recommend them highly. However this was the second dealer I went to get my truck. The first one, C&A Automotive did not assign me a truck as promised and was not open on Saturday. I had to contact UHaul directly and have them look for a vehicle. This resulted in about a 45 minute delay in getting the equipment and having hired movers waiting for me. UHaul made it right but it never should have happened.
DAVID L
Customer Reviews for Autumn Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A little muddy in the parking lot? Our shoes and therefore the vehicle got muddy on account of that. Other than that, everything was A-OK.
Trina SWe didn't want to pick up at this location - there isn't anything wrong with the location necessarily, but Uhaul basically forced us to drive from Boise to Mountain Home and back to get the size truck we reserved and that is bad business.
Bailey RBetter parking facilities
MICHAEL DEverything was great.
Donn MWas told I have to pay a fuel charge, the. It will be returned I returned the truck with more fuel in it than I picked it up with This is stupid.
CATHIE GLady didn’t know what she was doing. Said we had to log in online to get our reservation. Then wouldn’t let my driver take the truck because he was 20 which has never been a problem. Made us late to customers house.
Robert BThere was no one there when we dropped off the trailer.
JASON H