Excelente servicioJorge F.
Customer Reviews for Ave Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Juan S.
I rented a 20ft container and it measured almost 18ft. very disappointed.Gustavo O.
Customer did not leave a comment.LUIS R.
Very clean, and easy drop offGHOSEN G.
Customer did not leave a comment.ANGEL L.
Customer did not leave a comment.Philip V.
Excellent customer service explanation was great, this will be my place to rent equipment next time, thanksJose A.
The customer support are amazing! Actually I used the service again because the great service of AlejandraNESTOR M.
Customer did not leave a comment.RUBEN N.
Nothing it was great fast got in and got outmarvin R.
Caroline was fast, professional and polite. She made my experience awesome. This is my 3rd time renting at this location and each time was great. Thank youRohan M.
Customer did not leave a comment.JERARDO M.
The Attendant was very informative and has great customer service skills!CESAR C.
Excelente servicio muy atentos y en especial Alejandra quien apoyo y ayudo mucho a realizar el servicio.FERNANDO C.
Customer did not leave a comment.Ricardo A.
The pick up time was late by 30 min. Moreover, everything was fineNikolas N.
Customer did not leave a comment.Jonathan M.
Customer did not leave a comment.William D.
The best she is super prettyElio F.
Alejandra was very helpful and she offered me excellent customer service. She was phenomenal and I would recommend her location 100% as well as her services to my family and friends. I will definitely use her services again because I like how she treated me and how excellent she was with me. Superb service!!! Thank you Alejandra and I will see you soon.claudia D.
My only complaint is they did not have my furniture dollies I requested. However, we received a refund for them right away and just improvised the move without them.Timothy H.
thanks, excellent servicealberto B.
This is a very inefficient set up for a Uhaul site. First we couldn't find the place because there was no clear signage. Once we noticed the one Uhaul truck , we turned in and found the â€œofficeâ€. It was a a clothing boutique. We were then taken into a back, closet like office. The lady then proceeds to check us in when she realized she gave my truck to someone else. We waited an entire hour for the swap to happen. When we finally got our truck , we notice the tire was low! We crossed our fingers and hoped for the best because there was clearly no set up at this location for the tire to be changed right away. We left , and then 30 mins later the lady called saying the guy left some stuff in the truck and that she would come to get it. When she finally arrived we told her the tire was completely flat. She told us to call roadside assistance and they came to change the tire. Roadside assistance was the only good service we got. I felt bad for the lady at the office because she was clearly nervous that such a screw up happened , but it doesn't take away from the fact that all of this hassle happened and delayed me in my packing and added unneeded stress to my day. I don't think this is a good Uhaul site.Gonzalo L.
Everything was awsomeMARIA U.
Muy buena atenciÃ³n aunque estuve 2 horas esperando porque el sistema se avÃa caÃdo en ese dealer me trataron sÃºper bien y llamaron a la compaÃ±Ãa y el q nos atendiÃ³ iso su trabajo bien echo y pude acer mi mudanza graciasOsmany F.
Customer did not leave a comment.JUAN L.
Horrible service ordered 17" truck received a 15" truck. Ordered boxes, dolly, and furniture pads and did not receive any of it, yet I was still charged. When I contacted Uhaul customer service they transferred me 5 times and each person said they could only refund a single item that the other items were with another department. this is absurd and a complete waste of time.Santiago L.
excellent service I recommend it 100%Hector R.
Alejandra was very polite and thorough. Walked the truck with us and made sure we had everything we needed.Robert C.