Customer Reviews for Avenue Tire & Service
(U-Haul Neighborhood Dealer)

71 reviews

617 N Ventura Av   Ventura, CA 93001

(805) 804-5017

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 804-5017

617 N Ventura Av
Ventura, CA 93001

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Self drop off. No where to park

bernard G. 
Rating:
5.0

Customer did not leave a comment.

OSCAR A. 
Rating:
5.0

was a very friendly and helpful.

Mario P. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
3.0

Customer did not leave a comment.

Jared K. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
2.0

Not over charge people

SYDNEY C. 
Rating:
5.0

Awesome service

Royal S. 
Rating:
5.0

Customer did not leave a comment.

Erika L. 
Rating:
5.0

Customer did not leave a comment.

antoinette M. 
Rating:
5.0

Very friendly and professional I will happily use this location again.

Gregory S. 
Rating:
5.0

The location went above a d beyond in helping us by meeting us on Sunday, when they are normally closed. Roy even went by Home Depot to pick up a lock for us because they don't sell them. It was beyond excellent service!!!

linda H. 
Rating:
3.0

My final invoice was incorrect, I was billed for moving blankets that I did not ask for and or use. My final invoice was also $50 higher than the receipt that I was emailed. I'll have to look into this further and possibly call my credit card company to dispute these charges. I feel cheated.

Michael M. 
Rating:
5.0

Thank you for the great customer service, I will definitely use that location again.

Ali U. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
4.0

Customer did not leave a comment.

Dave O. 
Rating:
4.0

Customer did not leave a comment.

dave B. 
Rating:
5.0

Customer did not leave a comment.

Royal S. 
Rating:
4.0

Had a loose drivers mirror. It would not stay adjusted. They were Helpful, fast and friendly.

mark V. 
Rating:
5.0

Customer did not leave a comment.

SCOTT F. 
Rating:
5.0

Customer did not leave a comment.

Stanley J. 
Rating:
2.0

Don't make the customer your delivery driver

Jose P. 
Rating:
5.0

I am very very dissatisfied with U-Haul...possibly NEVER using your service again. You have lots of competition that I will be using. Going forward U-Haul will be my last resort. Your system is fundamentally flaud and customer server is even worse!!

Charles L. 
Rating:
5.0

Customer did not leave a comment.

gregory L. 
Rating:
5.0

Customer did not leave a comment.

Ralph R. 
Rating:
3.0

Initial contact asked for a one way rental from Ventura Ca to Lake Havasu City Az. Tiffany was person I spoke to...when I picked up vehicle the drop off was Lake Elsinore and I was specific about Az original quote was 249 then went to over 800 dollars...very disappointing and I hope someone will get back to me and work something out....I have been a good customer before...I just feel this was a complete overcharge....I could see honoring the original price plus mileage to Lake Havasu......I would like to give you U-Haul an opportunity to make contact and make some adjustments...thank you

martin A. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Very friendly and fast.

Brandie C. 
Rating:
5.0

Customer did not leave a comment.

Jesse C. 
Rating:
5.0

Quick friendly service!! Before I entered the office to start me return the gentleman was already inspecting the truck for check it. The gentleman was very helpful and understanding of how we received the cab. I felt bad that the screw up of first place effected him since the FHA's was off and there was sunflower seeds in the cab. He welcomed us to Ventura and got us out quickly!

Kindra L. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
3.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

JESSICA M. 
Rating:
4.0

Customer did not leave a comment.

jennifer B. 
Rating:
3.0

How is there a 600+ mile variance between Uhaul records and the vehicle's odometer at pick-up? I can only speculate as to what happened, but this raises a significant concern with this vendor. The vendor did follow through to correctly close out the contract after the fact, however, how does this happen in the first place?

Aaron D. 
Rating:
3.0

Customer did not leave a comment.

Lezlie Y. 
Rating:
5.0

Customer did not leave a comment.

Royal S. 
Rating:
3.0

Customer did not leave a comment.

Jason S. 
Rating:
1.0

The brakes need oil and the tires needed air

Debora D. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Royal S. 
Rating:
5.0

Customer did not leave a comment.

Ruben M. 
Rating:
3.0

Customer did not leave a comment.

Allen M. 
Rating:
1.0

There is not enough space for the large trucks. When we returned the truck after hours, there was nowhere to park.

David B. 
Rating:
3.0

There was no dolly but I was charged for one

Lauren C. 
Rating:
5.0

My experience from pick up to drop off was very pleasant. Roy the owner of Avenue Tire and Service was more than welcoming and aided me throughout the entire transaction! Would recommend to anyone who needs the service!

Andrew T. 
Rating:
5.0

Everything was easy!

SUSAN M. 
Rating:
5.0

Roy was very accommodating.

RHONDA M. 
Rating:
3.0

Customer did not leave a comment.

Joanna P. 
Rating:
4.0

Was independent dealer, so not the usual corporate structure. Very nice manager (Kevin). Had more issues with booking Uhaul online and crossed over communications. Customer support (phone/online) needs some improvement to be sure!

Laura P. 
Rating:
3.0

This is not a actual Uhaul, its a SMALL car maintenance garage on a corner.

charles W. 
Rating:
5.0

Customer did not leave a comment.

Helen C. 
Rating:
1.0

One of the Worst companies in the USA. YOU OVERCHARGING DOUBLE BOOKING EMBEZZLING PEICES OF SHIT. I WILL NEVER EVER USE YOU FUCKTARDS AGAIN. YOUR CEO IS A FREAKIN MORON. I HATE U-HAUL. ????????????????????

Derek D. 
Rating:
5.0

Customer did not leave a comment.

Jim A. 
Rating:
5.0

I am very happy with the 24/7 Uhaul app it was very easy to use find and pick up the truck I needed. Drop off was also very easy. I will use the app again next time

ROBERT Y. 
Rating:
5.0

great place, nice people!

ralph B. 
Rating:
5.0

Customer did not leave a comment.

CECIILA F. 
Rating:
5.0

Customer did not leave a comment.

jennifer M. 
Rating:
4.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

rosemary P. 
Rating:
5.0

Customer did not leave a comment.

rosemary P. 
Rating:
5.0

Customer did not leave a comment.

rosemary P. 
Rating:
5.0

Customer did not leave a comment.

Seana-Marie S. 
Rating:
5.0

Jennifer was fantastic and supportive!

Jonathan H. 
Rating:
2.0

Did not explain the fuel credit or levelvet needed on return

James G. 
Rating:
5.0

Customer did not leave a comment.

johnathan P. 
Rating:
4.0

Customer did not leave a comment.

PAUL V. 
Rating:
1.0

The folks at the shop were great. Very accommodating. But the neighborhood is far from safe for a family or female to be in. There is a heavy vagrant population that live in the area one an individual walked right up to me and was very threatening. He kept going...but what if it was my wife.

lowell E. 
Rating:
2.0

Roy the owner of the U Haul, N. Ventura Ave was very professional with a wonderful personality. He was very helpful and got me in and out in a very short period of time. I usually go to the Thompson location but I would definitely recommend and go back to Roy again in the future. Thanks

Eddie H. 
Rating:
5.0

Well done!

Charles S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top