Great service. Great equipment.
CALAERYN W
Customer Reviews for Avery Muffler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was excellent there was nothing that would’ve been changed. Everything went smooth, and very efficiently.
NANCY MThnx Alicia and crew...my go to wen in the area/Avery muffler&uhaul
SCOTT MNothing that comes to mind. Our experience was very positive.
George RThis is one of the beat uhaul places I have ever been to. The customer service is top notch! From the office people to the people in the yard I couldn't ask for better.
JAY DNothing everything was fine.
AMANDA GFor as old as the trailer was, it was on good shape. Checking in to rent was easy and the people in office were thorough and helpful. No improvements needed.
ELIZABETH SGreat customer service
SAMANTHA GVery friendly staff
KEVIN SCory took the time to help teach me how to hook things up—fantastic service!
TERESA SCorey Avery runs a 5 star business. Always very helpful and accommodating with a smile
DAVID CAvery Muffler is a great location to rent a U haul. I have rented the 6 by 12 trailer from them several times. My only negative comment is that the 6 by 12 trailer should be equipped with more metal tie down rings located not only at the floor level but at the roof and also in a few postions mid wall. The old wooden tie downs with very small holes are only usable for small diameter cord making it very difficult to secure loads that are placed at higher positions in the trailer.
DAVID JEveryone was extremely fast and accommodating. They have always been so helpful.
BART BSuper friendly staff!
SUNSHINE AAvery muffler did an amazing job. Very professional.
THEODORE NNothing
GEORGE LAwesome Service!
GARY SThey were efficient and friendly
TODD CVery responsive!
PAUL WEvery thing was great! I’m disabled and was very pleased with the gently sloped entrance ramp and a chair to sit on while doing paperwork! Thank you
Wineen WReturn process was outstanding!
Patrick LExcellent service!
JOHN RI have used Avery Muffler for various things over the years including U-Haul rentals and they always do an excellent job. I had to keep the U-Haul longer than expected and they were willing to work with me over the phone which really helped me out.
Anthony WAwesome people, very friendly and helpful.
RICHARD SNo problems! Everything was fine.
Lisa GI always have great experiences with Avery Muffler and their staff.
CHRISTOPHER HCory and his staff are ALWAYS Awesome! Thanks again!
KENNETH JService was excellent. Would definitely recommend and return.
VERNE JThe truck was awful. I got a 15 ft moving truck and the check engine light was on and had been for awhile according to one of the employees. Transmission was slipping badly and would shift itself into a lower gear while driving when it was in drive. The brakes are messed up and it has extremely loose steering . Driving it was actually scary. They should not be allowed to rent this dangerous truck anymore.i will not be renting from this location again and definitely not recommending it to anyone either.
CATHERINE RDanny was very efficient, polite, and professional. He had us hooked up and ready to hit the road in matter of minutes.
DENNIS BVery accommodating. I mistakenly reserved an open trailer and they swapped it for a larger enclosed trailer with no issues. Super nice people.
BENJAMIN BEverything went fine. Was in and out quickly. Kudo's to Avery.
JEFFREY TNice staff
AXEL RCorey at Avery Muffler in Sonora is excellent and runs a great business in our community.
GEORGE GQuick and efficient return. Friendly staff.
Benjamin GThe lady at the front desk was extremely rude when I called. It was my first time getting U-Haul and she acted like I should know everything about it. When I asked her what kind of trucks they have, she just said all kinds of trucks! When I said what sizes? She sighed very hard and said We have 15 foots or 10 foots available. That's it?That's all you can get. When I went in to pick up the truck, I ordered it for 2 days and she told me that I can't have it for days because she gave it to somebody else for the next day. I was getting ready to tell her how unprofessional and how rude she was, and how I don't want her service. A man named corey sitting next to her, took over and made sure that I got the truck for the time I needed. If it wasn't for him i was one step away from telling her how rude she is and taking my business elsewhere. I one hundred percent guarantee this is not the first time she has had complaints against her.
NATHAN MVery reasonably priced. I would say the best in town. Always have a good experience here. Staff is friendly, knowledgable, and helpful. Equipment is well maintained. Would recommend to everyone.
NICHOLAS FStaff was great. Lower price per mile
JANNA MSuper helpful and friendly
NORMAN JNothing that I can across always helpful always willing to find a cheaper way. They’re great people.
KEVIN HGood service I recomend
Juan GFriendly and helpful
ARTIN MCory is professional to the “T” and he makes the experience simple and easy! Thank you!
ROBERT PAvery Muffler, Sonora, CA for the win! I rent a UHaul from them about once a month and they are consistently professional, helpful and kind. This time I even got a new truck! Thank you Avery Muffler!
ALISHA NVery friendly and helpful staff
STACY HLove doing Business with You!
LAUREL SAvery’s in Sonora is the BEST U-Haul place I have ever rented from ! !
GIL ZAvery muffler is a great running business which always gives great service!!!!
ROBERT FMade check in very convenient with us
SCOTT NVery well run organization. Great communication. Alicia Morrow did an excellent job—especially during the Thanksgiving holiday—to anticipate and PREVENT pickup challenges. Just fantastic! Very grateful!
Hans LVery good
ROLLIN GCory opened up for me after hours so i could get a 20 ft. Moving truck.on a scale of 1-10 it was a 12..Thank you Cory
WILLIAM RI use UHaul once a month and go through Avery Muffler in Sonora, CA. They are very helpful and I always have a good experience.
ALISHA NGreat experience
GARY PIitceas chaos there and the help walked out on the customers
JONATHAN JLike every time I rent from them, Awesome service!
GARY BThey were out of stock of pads so we only got 6 instead of the 24 we had requested which was disappointing, but not disastrous.
JEFFREY Y