Customer Reviews for AY Supply
(U-Haul Neighborhood Dealer)

380 reviews

1206 N Broadway   Red Lodge, MT 59068
(N Hwy 212)

(406) 446-4661

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(406) 446-4661

1206 N Broadway
Red Lodge, MT 59068
(N Hwy 212)

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Have the trailer available in Billings

Duane L. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
4.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Dave was amazing! He went above and beyond the call of duty. He was in contact with me immediately to make sure I was prepared to make my trip a success. I would recommend the Red Lodge location to anyone. thanks Dave!

Kelly H. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

RAMSEY R. 
Rating:
5.0

Dave stayed late because we were running late. He is a great guy!

Susan R. 
Rating:
5.0

Customer did not leave a comment.

Sandra K. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Great service!!!

Joseph H. 
Rating:
5.0

Tese personnel were very good & helpful!

Joe J. 
Rating:
4.0

Customer did not leave a comment.

Yancy W. 
Rating:
5.0

Great customer service.

ANGELA G. 
Rating:
5.0

AY Supply was great to deal with. They were very pleasant and very efficient. You couldn't ask for a better experience.

Gary S. 
Rating:
3.0

Customer did not leave a comment.

Jean H. 
Rating:
3.0

Close to home for drop off..phone didnt work to call them. Dropped off and he checked it in later.

ELLETT OTHELIA M. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Thanks to AY Supply for being flexible. We got stuck in the snow and came back late.

Perry R. 
Rating:
5.0

Customer did not leave a comment.

Ron D. 
Rating:
5.0

Very friendly and helpful

Melinda K. 
Rating:
5.0

Excellent customer care! The truck pulled great and was clean. The man in Red Lodge was very helpful where we picked up the truck. I was called as promised on October 20, to know where to pick up the truck. I was very happy with the customer service. I will recommend to others. Thank you!

Diane T M. 
Rating:
5.0

Customer did not leave a comment.

Ricky E. 
Rating:
5.0

The nicest people! Easy to deal with and always ready to help. Thanks

David C. 
Rating:
3.0

Customer did not leave a comment.

SEAN O. 
Rating:
5.0

Great service , friendly folks 👍

EDWIN B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

Bonnie N. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Dave and his team were great to work with. I would recommend to anyone.

Andrew B. 
Rating:
5.0

No improvement needed. Dave was great to work with.

Mia T. 
Rating:
5.0

Customer did not leave a comment.

Bill C. 
Rating:
3.0

the rental cost me more than double the original quote .the information I filled out online served no purpose .I did not select insurance but was charged for it .It took longer to deal with uhaul than the time I needed the rental for .Bad experience !

Kary W. 
Rating:
4.0

Customer did not leave a comment.

Jim A. 
Rating:
3.0

Customer did not leave a comment.

Susan K. 
Rating:
5.0

Nothing. Dave was great!

Susan R. 
Rating:
5.0

Customer did not leave a comment.

ERNEST C. 
Rating:
5.0

Customer did not leave a comment.

JESSE H. 
Rating:
3.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Customer did not leave a comment.

Denis E. 
Rating:
5.0

Customer did not leave a comment.

Bert K. 
Rating:
3.0

Customer did not leave a comment.

Lance F. 
Rating:
5.0

Customer did not leave a comment.

Darrell G. 
Rating:
3.0

Customer did not leave a comment.

Jordan H. 
Rating:
4.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

Nothing

RONALD B. 
Rating:
5.0

Perfect experience. I have rented from Uhaul many times and though most all were very good experiences, this time was perfect.

SHIRLEY P. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Perfect!

Carol H. 
Rating:
5.0

Customer did not leave a comment.

Bob P. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Customer did not leave a comment.

Mary K. 
Rating:
4.0

Customer did not leave a comment.

john T. 
Rating:
2.0

I did not appreciate having to pay an additional 30+ dollars for the extra miles. Also the front tires were out of balance and the front end bounced all over the place for the 700 miles I drove. Not Happy! Rich Gallagher richgallagher.dc@gmail.com

richard G. 
Rating:
5.0

Customer did not leave a comment.

Shari W. 
Rating:
3.0

We waited for over an hour for someone to show up and had to call into another Uhaul agent to pick up the truck I had reserved. The guy at the location when he finally showed up didn't know how to do paperwork and had to.call another employee to come finalize the rental which again I had to call someone else to walk me through the process of checking out the truck. The guy that showed up was saying he was on lunch then took a nap which is why he wasn't there.

Kimberly G. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
4.0

Customer did not leave a comment.

Colson D. 
Rating:
3.0

Customer did not leave a comment.

John K. 
Rating:
2.0

There was no leasing office. Just a slow old man in a car parked in the vicinity....

Shannon J. 
Rating:
5.0

Dave went out of his way to be helpful. He went to Roberts and picked up vehicle after misunderstanding and late notifications. He is in tuff situation with burned down facility but tries to make it work.

Sue G. 
Rating:
5.0

Wonderful people.

Douglas H. 
Rating:
5.0

Good people

tim V. 
Rating:
5.0

Customer did not leave a comment.

Mandi F. 
Rating:
2.0

showed up and no one on premises that could set me up w/ truck Truck had a wiper blade hanging on by thread - luckly on passenger side in the largest town in the state of MT, you should be able to locate a UHaul of choice should not have to drive 65 miles one way no offer of any compensation to the bill for the inconveince - oh an extra day not going to take me 5 days to go 500 mi I have used Uhaul twice in the last year - will shop next time for other options

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

timothy V. 
Rating:
5.0

Lance and the boy's took care of business. Great guys!

Lucian C. 
Rating:
3.0

Customer did not leave a comment.

marvin K. 
Rating:
5.0

Customer did not leave a comment.

Crystal J. 
Rating:
4.0

Customer did not leave a comment.

Stanley F. 
Rating:
5.0

Customer did not leave a comment.

chrystal J. 
Rating:
3.0

Lance and partner are amazing and so helpful! First time I've come across such a helpful and amazing couple thru haul. They exceeded all Expecttaions

brenda L. 
Rating:
5.0

Customer did not leave a comment.

Stephen V. 
Rating:
5.0

Super friendly and helpful!!

Bret E. 
Rating:
5.0

Customer service was great!

Todd J. 
Rating:
5.0

All persons involved were excellent to work with. Just not sure what is wrong with the uhaul system. I ordered a 20 foot truck weeks in advance, but found out the day before my move that one would not be available at my pickup location. Had to settle for a smaller truck and trailer, which did not work as well.

James S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

Trailer had a leak in the roof. Fenders damaged prior to pick up, no mention of the from rental location. They did ensure that the tires had sufficient PSI.

Hunter B. 
Rating:
5.0

Customer did not leave a comment.

Lee W. 
Rating:
5.0

Seamless drop off experience, great service.

Lee W. 
Rating:
5.0

Customer did not leave a comment.

Hubert H. 
Rating:
2.0

Customer did not leave a comment.

David C. 
Rating:
3.0

Fix the air conditioner on that truck. It was signed out to me with no working ac. No ac for 18 hours, otherwise truck was fine.

Hunter B. 
Rating:
4.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Customer did not leave a comment.

Harry P. 
Rating:
5.0

Easy rental on both ends Great experience

Greg S. 
Rating:
4.0

Convenient. Easy. Friendly. Helpful

Mark E. 
Rating:
5.0

Customer did not leave a comment.

eric F. 
Rating:
4.0

Very unhappy. Reserved a truck, car hauler and an appliance dolly. We were able to pick up truck in Red Lodge Mt. but U-Haul expected us to then drive to Livingston Mt. to pickup the car hauler and dolly. That would have added about 6 hours to our day just in getting equipment. My question is why did I even bother to make a reservation weeks in advance. Very upsetting experience. It took an entire day of me contacting other u-haul locations to find a car hauler closer to my home.

carol E. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Lower the price of insurance. $40 is almost half the price of the rental for that small trailer.

Dan R. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
3.0

Customer did not leave a comment.

DAVID A. 
Rating:
3.0

So important for a small town like us to have this service available!

Russell L. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Easy to find and plenty of room for trailer drop off. Very friendly!

Greg E. 
Rating:
5.0

Customer did not leave a comment.

DUANE D. 
Rating:
3.0

Customer did not leave a comment.

phil R. 
Rating:
5.0

Customer did not leave a comment.

Radford L. 
No reviews have been submitted for this location.

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