Customer Reviews for B Secured Self Storage Cosmic Court
(U-Haul Neighborhood Dealer)

255 reviews

49 Cosmic Court Ste D   Copperopolis, CA 95228

(209) 785-1717

Hours

  • Monday
    Closed
  • Tue–Sat
    8:30 am–5 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(209) 785-1717

49 Cosmic Court Ste D
Copperopolis, CA 95228

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Sat
    8:30 am–5 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Frank K. 
Rating:
5.0

Customer did not leave a comment.

Jeanie H. 
Rating:
4.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

The lady in the office was very helpful and knew everything I neeeded for our move. I would recomend her to anyone who asked.

dennis B. 
Rating:
3.0

Your emailed information to me was constantly wrong!!!! Inaccurate information sent over and over. Your call center completely unhelpful because I was on hold for hours.

Susan R. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
3.0

If I have the opportunity to rent again. I will find another company other than Uhaul.

DEBBIE G. 
Rating:
5.0

Customer did not leave a comment.

Josephine S. 
Rating:
5.0

Customer did not leave a comment.

Leigh G. 
Rating:
1.0

The First Lady who helped was great… the older lady act like it was her personal vehicle… asked where did we go? and why… like why is that any of your concern the truck is back in One piece

Jeremy M. 
Rating:
5.0

Great customer service

brenda S. 
Rating:
5.0

Customer service was 5 stars. Carroll was absolutely fantastic.

Steve E. 
Rating:
5.0

Office staff was very friendly and helpful.

Dax G. 
Rating:
5.0

Carrol was wonderful!

roger M. 
Rating:
5.0

Friendly customer service.

Peter P. 
Rating:
5.0

Boy was I glad that the employee was on site. I had a dreadful time with the app online. April, the employee took over and the process was a breeze.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Nicholas P. 
Rating:
5.0

Inside of the cab hard dirt and grass on the floor. It hasn't been swept and I don't want to be held accountable for that because I didn't do it. Also the right side passenger outside rearview mirror does not adjust.

Michelle B. 
Rating:
5.0

Excellent service. First rate. Pleasant and knowledgeable agent.

Anthony V. 
Rating:
3.0

umm they had no clue that i'd travelled 45 more miles that what i was supposed to do and treated me like it was nothing. not their fault but U-haul should communicate that situation.

John A. 
Rating:
5.0

Friendly people , great service . Thanks !

monte F. 
Rating:
5.0

"Carol" at at B Secured self storage in Copperopolis went above and beyond my expectations.Shes very professional and compassionate of my needs to help.Its nice to find "real" people with a heart still out there.... Thank you Carol....

sarah M. 
Rating:
5.0

Quick in...quick out, and on my way

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

RUSS K. 
Rating:
5.0

Was charged $100 deposit even though I paid with a credit card. Called Uhaul ahead of time to make sure there wasn't a deposit required and was told if I paid with a credit card there was no deposit required.

Kurt K. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Everything was perfect

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Nothing! The Gal in the office was very helpful and knowledgable!! I was in and out, she checked out the truck and explained everything for us!! Great experience!

John L. 
Rating:
5.0

Customer did not leave a comment.

floyd M. 
Rating:
1.0

The advertised price per mile was .89 and when I read the contract it had been changed to 1.09 per mile without being notified. This in my opinion was fraudulent! I would never have rented from uhaul if I knew this has happened. Very dishonest

Jennifer B. 
Rating:
5.0

Nothing! I was impressed with this classy facility! Felt like I was in a bank. Clean, neat, decorated nicely!! Personable well trained polite representative. A+

Gary K. 
Rating:
5.0

Customer did not leave a comment.

Lani Bain S. 
Rating:
3.0

Inspection of motor had antifreeze leak that was in plan sight

David P. 
Rating:
5.0

Customer did not leave a comment.

JASON H. 
Rating:
4.0

Customer did not leave a comment.

Sandra P. 
Rating:
5.0

She was very helpful and kind

yancy W. 
Rating:
3.0

Customer did not leave a comment.

Dale N. 
Rating:
5.0

Customer did not leave a comment.

carol J. 
Rating:
5.0

Carol was awesome! The absolute best! Telling everyone! Chris maag and maureen pilati

Cristopher M. 
Rating:
5.0

Excellent

ed D. 
Rating:
5.0

Service and personnel were the best. They knew what they were doing.

WILLIAM B. 
Rating:
5.0

Nothing to suggest. Friendly and competent agent.

Ron V. 
Rating:
2.0

Synchronize your online and in person store fronts. It's bullshit I online says it will be one cost and in person they tell me another.

Giovanni H. 
Rating:
5.0

Customer did not leave a comment.

Pamela N. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Customer did not leave a comment.

ron A. 
Rating:
4.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Carol was nice and very accommodating.

daniel V. 
Rating:
5.0

Customer did not leave a comment.

Keri B. 
Rating:
5.0

The lady was real nice and helpful

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Location says they are not a dropoff location, though when we made the reservation we were able to specify it as a dropoff location.

SHUXIA L. 
Rating:
5.0

Customer did not leave a comment.

Lawrence R. 
Rating:
5.0

Nothing at all. Carol was the most professional person,and truly cared about my moving experience. I would give them 10 stars that they deserve,i will reccomend them to all..

michael S. 
Rating:
5.0

The U Haul employee that handled our rental was very cordial and helpful. Great experience!! Thank you!

SYLVIA O. 
Rating:
5.0

Customer did not leave a comment.

P. Dax G. 
Rating:
5.0

Customer did not leave a comment.

ron P. 
Rating:
4.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

Customer did not leave a comment.

GREG C. 
Rating:
5.0

Nothing I can think of. Personnel were fabulous.

Paula M. 
Rating:
3.0

Customer did not leave a comment.

cheryl W. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
4.0

I just had to drive 35 miles one way to pick up the truck.

David H. 
Rating:
5.0

Carol is excellent. Such a pleasure to work with.

DEBBIE L. 
Rating:
5.0

Customer did not leave a comment.

graham A. 
Rating:
5.0

Very good service!

MIKE S. 
Rating:
5.0

Carol is the nicest person who can deliver a great service.

kevin T. 
Rating:
5.0

Everything as promised and expected

Ronald A. 
Rating:
5.0

Very friendly service. No improvement needed.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Cheryl W. 
Rating:
5.0

Customer did not leave a comment.

EDWARD N. 
Rating:
5.0

Customer did not leave a comment.

janice T. 
Rating:
5.0

Customer did not leave a comment.

lani S. 
Rating:
5.0

They were awesome and able to accommodate my last minute schedule change. Thank you for all your help.

Dawn U. 
Rating:
5.0

Customer did not leave a comment.

BARBARA M. 
Rating:
4.0

Great place, great service , the entry driveway could be improved a bit , trailers tend to tweek and stretch a bit pulling out , but great overall place

Alejandro S. 
Rating:
5.0

Customer did not leave a comment.

Amelia R. 
Rating:
5.0

NOTHING I CAN SEE , PEOPLE HER VERY NICE ALWAYS READY.

don C. 
Rating:
5.0

Customer did not leave a comment.

george B. 
Rating:
5.0

Customer did not leave a comment.

GLENN B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
4.0

The attendant should explain the features of the truck such as the Tow/Haul setting before the customer sets off. Not a U-Haul site issue, but the trucks in this day and age should have backup cameras and cruise control. The backup camera should be on full time to act as a central mirror.

dennis H. 
Rating:
5.0

Customer did not leave a comment.

jim L. 
Rating:
5.0

Very friendly and great service

JULIE M. 
Rating:
5.0

Great customer service.

Marian G. 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Vicki F. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Lawrence R. 
Rating:
1.0

Need new Rep. kept telling myself and another customer she didn't want to be there. She said would be there at 8:30 and had a sign out that said wouldn't be back until 9:15. What kind of service is this? Also spelled names incorrectly. Mileage quote wrong

Louise L. 
Rating:
5.0

Customer did not leave a comment.

JANET T. 
Rating:
5.0

Customer did not leave a comment.

P. Dax G. 
Rating:
4.0

Customer did not leave a comment.

Thomas U. 
Rating:
5.0

Customer did not leave a comment.

kathy M. 
Rating:
5.0

Customer did not leave a comment.

Jeffery H. 
Rating:
5.0

Everything went smooth & perfect Thank you

robert B. 
Rating:
4.0

Customer did not leave a comment.

Jesse L. 
Rating:
5.0

Carol is amazing and processes our rental faster than any other location, which is greatly appreciated! location has ample parking and easy to hook up a trailer unlike otger locations we have rented from.

michelle W. 
Rating:
5.0

awesome customer service at this location and the trailers are easy to get to unlike other locations we have used. highly recommend.

michelle W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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