Customer Reviews for B Secured Self Storage Hwy 49

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B Secured Self Storage Hwy 49

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Kevin B.
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Great customer service.

Loren M.
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Customer did not leave a comment.

Stephen G.
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Customer did not leave a comment.

Alan B.
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Keep Jimmy on staff; very helpful!

Raymond F.
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I really appreciated their kind customer service!

Richard V.
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Carol and her help were great!

Barry M.
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Customer did not leave a comment.

Robert W.
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Christine U.
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Really liked the staff there!

james B.
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Friendly and helpful people. Made sure I had what I needed.

William H.
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ordered a dozen furniture pads on line but location had zero available at time of rental

Robert M.
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Most Wonderful U Haul Rental Location~very knowledgeable and complete paperwork quickly. Thank you very much. Great experience

Steven J.
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Only issue we had was on the on line check in the system was not working. The after hours drop off on line worked great

Jane S.
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Everything was great. Service is excellent!

ADRIANNA S.
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Carol at the Angels Camp office was absolutely amazing. She was so helpful to my son and myself. She made the process easy and stress free.

Colleen D.
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Customer did not leave a comment.

LEONARD P.
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Robert M.
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Hans H.
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Ralph J.
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We did have to drive there to pick up appprox 32 miles one way when we had a u haul in Pine Grove where we live and one a few miles away.Did not understand that but we're not upset. Thx

Daniel P.
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There was just one employee and she asked me to unhook the trailer. Probably would have been better if their employee did that part.

sue R.
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Customer did not leave a comment.

Kurt M.
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She was very helpful.

Michael F.
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I rented an auto transport trailer for a day and found out 2 hours later that I didn't need it. I returned it within 3 hours, but was charged for the whole day anyway. Incidentally, the person renting it to me at the Uhaul counter was bery nice and helpful.

Ronald B.
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Customer did not leave a comment.

Jeff S.
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Superb customer service

Rebecca C.
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We were surprised to find the location closed before 5:30 as the website listed the hours as 8:30 to 5:30. The checkin clerk the next day was very helpful and credited the rental to a return at 5:30 the previous day. Thank you. Suggest the correct hours be posted to the website.

peter W.
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Customer did not leave a comment.

Stewart T.
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The location is very difficult to find as the address is not clearly marked and there is very poor signage to say that haul is part of a storage facility

Diana R.
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Gabriel C.
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Stephen H.
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LARRY E.
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I was called to inform me I could pickup the trailer early in the day, everything was smooth as silk. The attendant even had some spray on lithium grease for the trailer ball.

Connie C.
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Very pleasant and efficient

Dennis K.
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Truck was dirty . you charge 4 times as much from Ca to Mt. Than from Mt to Ca. I will never use uhaul again.

LEONARD P.
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Customer did not leave a comment.

Kim H.
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Customer did not leave a comment.

Pamela S.
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Jennifer was a great help. I can't think of anything that could have improved our experience. Well run office.

Kenneth M.
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Customer did not leave a comment.

William S.
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Thanks for all you do in Helping Make America Great Again!

Jerome K.
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Reason for the below average rating is that the equipment selection is EXTREMELY limited. When I arrived, there was just my reserved trailer UNLESS they have more equipment stored in the storage unit yard space since the parking lot where my trailer was staged has only 4 spaces. Otherwise, very convenient to pickup and drop for the area.

Molly V.
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Too much to acknowledge right now- so disappointing

james S.
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Excellent customer service

Wyatt T.
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Customer did not leave a comment.

Diana R.
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Daniel G.
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tom H.
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P. Dax G.
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rosalee C.
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DANIEL N.
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Christina G.
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David M.
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Dedra D.
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Louise C.
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Nothing! You guys made it so easy, twice in one year. Thank you !

Janet K.
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Customer did not leave a comment.

Brad W.
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Gary G.
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Have your equipment at the location you promised when I reserved it, not 3 1/2 hours out of my way.

William S.
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Still my favorite place to rent a U-Haul

Gary A.
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fix web site so it works better (had trouble locating where a trailer was available from), had to call 800 number also site wouldn't allow me to reserve online

Sean H.
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The young lady was awesome. Very helpful

Crystal S.
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Customer did not leave a comment.

Gary A.
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Unfriendly personnel. Realize that that customers are why you are in business and treat them with respect.

Richard L.
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Very small parking area. Gets full quickly.

darrell W.
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Customer did not leave a comment.

Louise C.
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Karen P.
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Daniel J.
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DAREAMA R.
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The people who run this U-Haul on hwy 49 are very nice and very professional. Thank you for the great experience <3

William S.
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Don't rent from anyone else. These guys are great and provide clean vehicles.

Mark K.
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Customer did not leave a comment.

ajne A.
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Drop off was very easy, the employees/owners were friendly and helpful.

Robert H.
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Customer did not leave a comment.

curtis M.
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Isidor P.
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peter K.
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GAYLE S.
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Everything was great. No improvement needed

david C.
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Customer did not leave a comment.

Gaudadesa W.
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Nothing, Debbie is amazing and very helpful.

William S.
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Deb and Jim make renting a U-Haul quick and easy.

Dennis F.
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Very helpful

William S.
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Deb is absolutely amazing and incredibly helpful. I needed a truck last minute on Friday at closing time, and she stayed to help me. Thank you!!!!

Mike T.
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Customer did not leave a comment.

ALAN G.
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Customer did not leave a comment.

gayle F.
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Debbie went out of her way to ensure my move went smoothly. She checked in and communicated which was so appreciated.

Ella L.
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This was the last time I will ever rent a uhaul, especially from this location... the staff was rude and made threats, I was very displeased

anthony K.
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Customer did not leave a comment.

Dirk K.
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Tom B.
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Very nice and helpful people. A pleasure to do business with.

Brian H.
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Customer did not leave a comment.

Donna B.
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Mobile checkout took forever. I waited 10+ minutes for the customer service person to make the verification calls. It's unclear what these are for, but assuming they're necessary having them done more quickly would be helpful

Martin H.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

RICHARD G.
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Phyllis S.
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Debbie was so awesome

david D.
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Customer did not leave a comment.

nuala J.
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Customer did not leave a comment.

EDNA D.
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William S.
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This is the best place to rent a U-Hail from

terry B.
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Customer did not leave a comment.

Laura S.
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Debbie was really helpful and accomodating.

No reviews have been submitted for this location.

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