Very helpful and courteous. No complaints, it's so nice to have you here locally!
DAVID B
Customer Reviews for BB Brothers Contractor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Unfortunately not an experience I want to have again. I wanted a bigger uhaul, because I needed it, but got a 26’ one which was way too big and went to return it. Drove it not even 2 miles and got charged for “not returning it at 1/4 of a tank somehow,” riddle me that. Then I got charged for a 20’ truck, that they didn’t even have on the lot and ended up getting a 10’ truck, but got charged for that as well. So, in total that’s a LOT of money and I’m still going back and forth with uhaul. So, I honestly would maybe just go somewhere else.
KALYNNE KPick up time was 12pm, wasn’t ready till 2pm. Was supposed to have a transport trailer but was given dolly. Very unprofessional and made moving extremely difficult due to the 2 hour delay. Won’t recommend this place anyone ever….very disappointed
Leslie SThey were so helpful and patient after we realized our initial truck size was to big for our road and were able to do a quick refund. They got us the truck we needed even helped with the frozen door.
JERRY AEverything went smoothly.
MICHAEL T