Customer Reviews for BC Tool Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BC Tool Rental

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Cynthia S. on

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This location is the only one i rent from excellant customer servicr

Robert C. on

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Customer did not leave a comment.

Eric M. on

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They were so nice and helpful. If I would ever have use for a U Haul rental I will definitely be going there. They such a verity of things to rent. I know there is a couple of things that we will be renting from them in the future.

Phillis L. on

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Customer did not leave a comment.

Michael K. on

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Have the trailer hooked up and ready at pick up time.

Joy H. on

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I want a refund for the gas as I wasn’t going to put gas in it because the whole time I had it it smelled of gas and something was leaking....they had to send me to this location farther away because the other truck I had reserved wasn’t available, please have someone contact me to discuss this bad experience and the charges

Dane B. on

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I had problems with the corporate haul agents over the phone understanding what I wanted and getting me a tow dolly set up. It took 2 working days to get the proper equipment available to pick up. It was sad. BC tool was great though...

Michael G. on

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The staff there were awesome. Very fast and knowledgeable.

Robbin R. on

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My service was great with both dealers on each end of my move in both states. I did experience some water damage in a pod and have made a claim with the insurance company. I let them know so they would not rent that pod until repaired.

BONNIE E. on

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I have been there 3 times now and its excellent every time.

Rhonda M. on

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Customer did not leave a comment.

Jim G. on

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training

Brittany J. on

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Very prompt service and very personable staff. Service was super quick and easy.

Rebecca W. on

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Customer did not leave a comment.

michael A. on

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Rude rental person in Ashland KY and Valdosta GA.

Michael M. on

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Cynthia S. on

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Scott W. on

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Super staff. Makes you feel like you’re with family

phil R. on

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Sherman V. on

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matthew S. on

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Customerservice is the best I’ve ever seen and I use U-Haul trucks regularly in my business

Patricia H. on

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I think that our experience with the employees was very good and the equipment was very well maintained but I do believe that it was very expensive, definitely not the same price as what it said online.

BONNIE E. on

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Customer did not leave a comment.

BOB C. on

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Great to deal with!!!!

Michael G. on

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The place was great and the staff were very helpful. Highly recommend this location

David A. on

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Bob and his team were a pleasure to work with

tresa T. on

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Molly M. on

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The customer service received at this location is the only reason, after my experience at the pick up location, I will ever use UHaul services.

jeniffer S. on

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Personnel/Owner/Management very helpful and friendly. Did selection and paperwork quickly. Gave assistance and advise when needed.

Christopher M. on

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Customer did not leave a comment.