The truck was dirty inside. The floors were not swept, and the ashtray was used and not emptied. It had only a little more than a 1/4 tank of gas. These trucks should be cleaned and filled with gas before pick up!
teresa M.
BC Tool Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ironton, OH 45638
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Equipment was clean, staff was friendly and helpful. I did not realize until after i started my 1013 mile drive that the cruise control, horn, and reverse lights were not functional on the truck. Cruise control not working made the drive incredibly inconvenient. This was not the fault of BC Tool Rental.
Rickie T.They had 4 people in the place. One guy was trying to get me out the door with the equipment, answer the phone and fix the printer. It was like watching a circus without the tent.
CLAYTON M.I had already completed the contract for a trailer rental when it was discovered that I had no wiring harness. All of the staff worked to find a solution, including arranging a location for the wiring to be installed. It was excellent customer service that resulted in everything working out above and beyond my expectations. Thank you!
randy C.There was a check engine light on on the truck. A small chip in the windshield. The strap for the left tire on the car trailer slipped three times on our trip. One of the employees made a sexist joke, my mom was with me when that happened. It sounded like they were giving us a couple extra days and miles for free. They did not, we were charged for it. Over all, an alright experince. We got a truck and were able to pack it. So I guess they got their side of the job done. But I would not recommend this place.
Philip P.