They were super courteous and so nice.Michael A.
BC Tool Rental
(U-Haul Neighborhood Dealer)
Ironton, OH 45638
(Hwy 52 Dwntn Ext 93)
- Mon–Fri9 am–4:30 pm
- Saturday9 am–3:30 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Ironton, OH 45638
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- 3.5 Average Customer Rating
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Really nice staffMARION C.
Make sure equipment doesn't fall apart when leaving the rental location. Had a S hood on the safety chain of a car dolly rental fall off within two blocks of the rental location leaving after renting it and it went bouncing away. It wasn't properly crimped on the chain link.Mark C.
Well first things first the people renting the trucks shouldn't tell me that as long as I have the truck returned by Monday before they open when I rented it Saturday and then when Monday rolls around they charge me for 3 days of rental and over draft my bank account because of it and the uhaul want to make me wat 48 hours before someone will get back to me. Needless to say I payed 235 dollars for a 30 hour truck rental and the people I rented to told me I was fine as long as I retired the truck by Monday before they open.Marcelo C.
I have rented probably 20 uhauls over the last several years and the entire experience this time was out of the ordinary and absolutely awful. The guy at the register seemed bored with his job but I put that aside until the remainder of my experience. The truck was dirty. The transmission seems to struggle shifting which made gas economy practically non existent. It drove very different that any I have had. It also bounces a lot more than any I have had and seems to have a lot of play in the steering wheel. For someone not familiar with larger vehicles they would likely really struggle to drive this truck. Half the brake lights did not work, which meant turn signals did not work either so I had a family member follow me everywhere to avoid being rear-ended. The driver seatbelt gets stuck and will not let you out. The passenger door does not always latch You have to really slam it or it will pop open. We loaded a second load late in the evening with the intention of unloading the next morning. When we parked we got a couple things from the back and the door on the back would not close. It took 3 people and several tries which were very loud and upset the neighbors at 1am to get it to close so we did not have to unload it then. The door on the back was pretty consistently an issue but that was the worst time to get it to close. The dolly was also beyond its years and the wheels sometimes felt like they were not as loose as one normally is and it made it difficult to steer, maybe from wear and tear. Sincerely the only thing that was a positive about this entire experience was that I didn't break down.Mary E.