Customer did not leave a comment.
David M
Customer Reviews for BP Claymont
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app is challenging. I rented the vehicle, but my partner drove this one while I drove another. When it was time to return the vehicle, we could not figure out how he could take the necessary photos and upload them. He has a uhaul account and so do I, but it wouldn't let him log into my account even when I was giving him the code and password. Neither the man at BP, nor the online chat person I was chatting with could get the app to work from my partner's side with my account. It ended up that the chat person took care of it and my partner too the photos on his phone if needed for future reference. In my app, I should be able to allow my partner to access my account to return a vehicle if I'm not in the same location.
Sheila GPleasant experience. Thank you.
Gary MNo comment
Guannu DThe truck was covered in dirt on the outside of the truck and inside the back especially on the upper section.
BOB RMy experience was great. Moe was an awesome representative at the location who did an amazing job assisting various customers simultaneously. I love the checking in and out with the App
Tisha JGreat customer service. Drop off was fast and easy.
Laura GI would rather go to an actually U-Haul store
Anthony B