Person at desk knowledge of rental and not have to call another person. Added $70 tow coverage without permission. All transactions on phone through links too small to see.
Michelle B
Customer Reviews for BP Eastpark
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was an easy transaction.
Sandra SLocation did not have all the requested moving supplies that I had pre-booked. They were unable to source them for me at the time of pick up. Fine if you just need a truck.
David AGreat customer service, they went above and beyond my expectations for service.
Brian LThe truck ran horribly. The method to get my information wouldn’t work right, took 25 minutes. The inside of the truck was clean, but the truck didn’t run well at all. It sputtered and choked up if you tried to go the speed limit.
Evelyn HThe driver door did not latch all of the way, and the tow capacity was not able to be turned off. The inside of the truck was dirty. When I picked up it was parked over ice and not shoveled.
Aaron K