Customer Reviews for Bp Gas Station

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bp Gas Station

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Cynthia M. on

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It was a bit confusing but a great experience overall.

william W. on

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Customer did not leave a comment.

BRENDA C. on

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I used Uhaul last month as well and paid less for a 26 foot truck then than I did for my 15 foot truck this time. Same locations and same traveling as last time. Why have your prices doubled in one month? That’s unreasonable and unnecessary.

Cheryl T. on

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Karen is very personable. She is very good for your business. .

mark W. on

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Customer did not leave a comment.

Cheryl T. on

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Karen is the best. She is really good for your business.

ROBERT P. on

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Customer did not leave a comment.

BARBARA G. on

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Make sure the trash and food are cleaned out of vehicle prior to pickup. (It was between the parking brake and driver's seat - hard to see.) However, that being said, the van drove beautifully and I can't say enough nice things about the rep at the location. A lovely lady. I would definitely recommend U-Haul and this location to anyone looking for a good rental van at a decent price.

Bryan J. on

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Customer did not leave a comment.

Victor I. on

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Customer did not leave a comment.

Marie B. on

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Only negative was I did not receive the e-mail telling me I had to go to different location for pick-up. I thought the truck should have been at the location that I called to reserve the truck. But it was further down the road at a further away location.

Alyssa L. on

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Customer did not leave a comment.

James S. on

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U haul rep called the day before and said they did not have the size truck we wanted but would give the next step up for the same price. In retrospect it was exactly what we needed. Loved how you could do all the preregistering on line. Saved a lot of time the day of the move. Truck was in pristine condition

Bradley S. on

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Have better signage

Deborah A. on

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Customer did not leave a comment.

Weston P. on

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Clean the windshield inside and out.

John O. on

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Customer did not leave a comment.

Pete L. on

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Have both truck and tow dolly at the same location to be picked up and not have them one hour away from each location to be picked up during rush hour and informing me late afternoon on a Sunday for a Monday morning pickup that I had to travel one hour to get a tow dolly . If I had known this sooner I would have made other arrangements because this messed up my travel plan. I feel that after paying over eight hundred dollars I should get a considerable discount and at the pickup locations the contract shows I had 5 days but where I pick up failed to let me know that I will pay for the equipment for each day after 3 days. I wish I could have picked up at a uhaul location because they seem to be more professional

sandra K. on

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Customer did not leave a comment.

Barbara T. on

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Customer did not leave a comment.

Tom R. on

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No one seemed to know what they were supposed to do.

Michael H. on

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My only suggestion would be for the future. Plan to provide the customer with a written document noting the gas level, mileage and vehicle condition at the time the vehicle is returned. I always want to believe the best about people but things can happen. Call it a “ peace of mind” statement for the customer.

Thomas K. on

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Customer did not leave a comment.

Davonne B. on

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The online application information did NOT transfer over. That cost me a forty minute delay and I had movers waiting at my home for me. I didn’t appreciate that at all.

Karen B. on

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This drop off location was a gas station that charged 15 cents more than other close by gas stations.

Mark L. on

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U-Haul seems to always have me pick up at an alternative location.

Nicole I. on

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Paid for blankets but she forgot to give them to me. It was located in a gas station and office was filthy.

Chris M. on

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Easy in and easy out!

ROSALINA M. on

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Customer did not leave a comment.

Michael and Donn F. on

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Customer did not leave a comment.

Frank H. on

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Michael F. on

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Everything seemed to go smooth