I know businesses are going digital, but it's hard for older people to. I like taking to people face to face.
Katherine R
Customer Reviews for BP To Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The locks on the lockbox to get the key are very hard to open. There’s a trick to it. I have to ask for help of the time even when I do online pick up. From my understanding, it is a lock that U-Haul provides the location. The lady at the location is very helpful though. So it’s not too bad on my part. I just feel bad that she has to help people so much because of the tricky lock.
CHRISTIE KMore vehicles on site. Training for BP staff regarding U-Haul trucks. They were friendly and quick to get answers for us.
James W