Customer Reviews for Babco Fabricating
(U-Haul Neighborhood Dealer)

339 reviews

1570 Oakdale Rd   Oakdale, PA 15071
(Serving Oakdale Collier South Fayette McDonald and surrounding areas)

(724) 693-0108

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/29/2021: 10:15 am - 3:45 pm
  • 9/30/2021: Closed
  • 10/5/2021: 9:00 am - 12:00 pm

Services at this Location:

Contact Us

(724) 693-0108

1570 Oakdale Rd
Oakdale, PA 15071
(Serving Oakdale Collier South Fayette McDonald and surrounding areas)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/29/2021: 10:15 am - 3:45 pm
  • 9/30/2021: Closed
  • 10/5/2021: 9:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
4.0

The owners at Babco were courteous and helpful.

Anne B. 
Rating:
5.0

Customer did not leave a comment.

Yilmaz K. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

ALAN K. 
Rating:
4.0

Keep dog from customer area

Gregory F. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
4.0

Customer did not leave a comment.

KENNETH M. 
Rating:
5.0

Very friendly and helpful to make your pick up time convenient. The only issue is the location is in a valley and phone data service was not working well there for the 24/7 pick up. No fault of the owners. Just a warning to others.

William H. 
Rating:
5.0

Customer did not leave a comment.

TIRUMALA A. 
Rating:
3.0

Customer did not leave a comment.

George O. 
Rating:
5.0

Customer did not leave a comment.

ANGEL O. 
Rating:
5.0

Just keep up the excellent service, which this location provided to me. It made my job easier and more pleasant to accomplish.

Robert J M. 
Rating:
5.0

Customer did not leave a comment.

ELISABETH Y. 
Rating:
5.0

Customer did not leave a comment.

SANDRA S. 
Rating:
5.0

I am a repeat customer. The couple that run this location are always helpful and able to work with you to meet your needs. I will continue to utilize them for a future rental needs.

THOMAS M. 
Rating:
5.0

No changes needed. You are doing great! Thanks!

Christopher M. 
Rating:
5.0

Everything went smooth and They were very friendly and helpful at Babco.

Brian C. 
Rating:
5.0

No suggestions - everyone was really nice and the truck was waiting and ready to go! A great experience from start to finish; we liked being able to do check in & the condition review on our phone.

Eric K. 
Rating:
5.0

Very friendly, quick and easy to to rent from and drop off. Would definitely recommend this location.

Joel B. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
2.0

Not allowed to park personal vehicles in a safe place, must park in a driveway that may be hit by other vehicles in the area, owner says park at your own risk. A ‘risk-free' place to park should be provided.

Ralph D. 
Rating:
4.0

The people were wonderful and it was a nice experience with them; however, the truck we had was in severe need of work. There was an alignment, tire, or tie rod problem that caused a "floating" feeling when driving, as if the steering wheel wasn't controlling the vehicle. I had to hold the steering wheel approximately 2 inches to the left in order to go straight. Turning curve and changing lanes was scary, because the steering wouldn't "catch" until a certain point, then I had to jerk it back because it turned TOO much. In addition, the truck violently wobbled upon accelerating, which was scary. It was a terrifying 3.5 hour drive. I was not only "white knuckling" while driving, I actually had to pull off and cry at one point. That truck should NEVER have been rented out and I truly feel that uhaul put me and my husband's lives in danger. I am asking for a full refund, and I would like for someone from uhaul to contact me immediately.

alison N. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M S. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

renee E. 
Rating:
5.0

Customer did not leave a comment.

Shawna K. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN SUE N. 
Rating:
5.0

The people there went out of their way to make sure everything was right. They are friendly and very good communicators!

William M. 
Rating:
5.0

Everything at this location was perfect for my rental needs. Great folks and great service!

Steven S. 
Rating:
2.0

Too expensive with mileage and gas on top of advertised base price.

Amy B. 
Rating:
5.0

Customer did not leave a comment.

Crystal K. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Good good helpful people

joe P. 
Rating:
5.0

Basic under-hood check of trucks: This rental was 1 qt low oil.

THOMAS M. 
Rating:
5.0

Great people all the way around! Thank you for everything!

Michele M. 
Rating:
5.0

Customer did not leave a comment.

Kurt G. 
Rating:
1.0

The worst Uhaul experience I have ever had in 5 years. For more detail please call 570-709-4463

morgan M. 
Rating:
5.0

Customer did not leave a comment.

Justin D. 
Rating:
3.0

The truck that I rented has some type of steering issue or alignment issue. I handled fine on curves but on the straight always, it took constant adjustment to stay straight in my lane. It felt like the steering gear box might need attention or [ossibly an alignment. It was a very tiring trip driving nearly 1200 miles and constantly battling the steering to stay straight.

Jerry M. 
Rating:
3.0

Rental Drop off location could not be rated because I dropped the vehicle off after-hours.

Craig W. 
Rating:
5.0

Not knowing the pick up location until last minute was difficult and not knowing if they would get the trailer in time was also difficult

Kerry D. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

Customer did not leave a comment.

Chelsea T. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Gerald P H. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Alexander R. 
Rating:
5.0

Customer did not leave a comment.

Sharon H. 
Rating:
5.0

It was so refreshing to be back north. Where customer satisfaction is still the motive for small famil ly bu s inesses. I t is good to be home aftet 35 year

James S. 
Rating:
5.0

Customer did not leave a comment.

Anthony M J. 
Rating:
5.0

I have no basis to review fairly. The business was closed when I dropped off truck. I used the key drop and called uhaul to report that the vehicle was returned. I had no interactions with anyone at Babco Fabricating. They processed my final transaction the next day, so I assume all is good with Babco and must give a rating of excellent.

Blaise C. 
Rating:
5.0

They were incredibly helpful and exceeded my expectations. I would highly recommend renting a U-Haul from this location. The customer service skills here were excellent. When I asked UHaul if I could pick-up at an earlier time at any location, they weren't able to accommodate that however the staff at this location personally called me and asked if they could be of any assistance with an earlier pick-up time.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

KELLY L. 
Rating:
5.0

Customer did not leave a comment.

Marc M. 
Rating:
5.0

This location was excellent. Great customer service skills and the owners were very friendly. Thank you!

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
3.0

You did not provide the size truck I reserved over one month in advance and gave me a bigger one for no extra charge. While this was nice, it was problematic because we had trouble driving it AND it did not fit near the stairs of my apartment to unload which was the whole point of getting a uhaul.

Michael B. 
Rating:
5.0

The auto transport was missing parts. John at the location I picked it up from was outstanding. He made a temporary repair within 30 minutes that saved the day. However, I could not be mad at John, it is very upsetting that I had to wait 30 minutes for him to make the repair when, Uhaul should have had inspected the equipment before John received it.

brian P. 
Rating:
5.0

Nothing! The owners are so sweet and personable. I will rent from here even if it's not close to my destination. They made everything so simple and hassle free

Amber K. 
Rating:
5.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

The location was excellent. The U-Haul website to reserve a truck was a little difficult. Difficult to navigate, took almost 45 min. to find a location and reserve a truck. Once done ... great rates, excellent location, nice people, nice trucks etc. Just a difficult website. But I will definitely use again!

Barry K. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Owners were very helpful and made sure everything was correct.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Gregory J. 
Rating:
3.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

JUDITH M. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA J. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

anne M. 
Rating:
5.0

Customer did not leave a comment.

Ava S. 
Rating:
1.0

Charged for fuel even though it was correct. charged for extra day even though it was returned on the due date. charged for wrong destination drop off. How am I to know there are two locations in close prximity to one another in a new town.

Dariusz W. 
Rating:
5.0

Customer did not leave a comment.

Judith G. 
Rating:
5.0

All good

CLEMENT M. R. 
Rating:
5.0

Uhaul system was down when I got there. Had to wait an additional hour while they did the most amazing job trying to figure out what to do. They ended up providing me with a paper contract. They were fantastic...uhaul's computer issues not so much!

Katie S. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

FRANK L. S. 
Rating:
5.0

Customer did not leave a comment.

Jackson D Z. 
Rating:
5.0

Customer did not leave a comment.

Megan F. 
Rating:
5.0

I am perfectly happy with everything. Bernie ? was most helpful from my initial call through the point when I picked up the truck. Everything went exactly as she said it would and my experience could not have been better.

JOHN W. P. 
Rating:
5.0

The proprietors were fantastic. Great people, helpful and cheery.

KURT C B. 
Rating:
5.0

This location was being operated by a lovely couple that were extremely professional and delightful to work with. They saw that I mistakenly received a trailer with a different site, but gracious enough to transfer my reservation to their site to make it more convenient for me.

JOSE L. F. 
Rating:
5.0

Truck was old

WILLIAM E F. 
Rating:
5.0

This was a nice new truck,

WILLIAM E F. 
Rating:
3.0

Customer did not leave a comment.

Ed W. 
Rating:
5.0

Customer did not leave a comment.

SHANE D D. 
Rating:
3.0

Customer did not leave a comment.

Patricia D. 
Rating:
2.0

Wipers need replaced. steering not very responsive, had to watch when making 90 deg or better turns

FRANCIS H S. 
Rating:
5.0

I have used this location 4-5 times. Great, easy, quick experience every time. Thank you folks

JOSEPH DEAN H. 
Rating:
5.0

Customer did not leave a comment.

Tiffany R. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
4.0

Customer did not leave a comment.

Connor M. 
Rating:
4.0

Customer did not leave a comment.

BALAZS D K. 
Rating:
3.0

I got what I needed, but the person helping me kept getting distracted by the phone that never stopped ringing... I actually had to go back because he had forgotten to give me the blankets that I rented.

Andrew C. 
No reviews have been submitted for this location.

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