Customer Reviews for Babcock Automotive
(U-Haul Neighborhood Dealer)

18 reviews

6380 Babcock Rd   San Antonio, TX 78240

(210) 640-3934

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(210) 640-3934

6380 Babcock Rd
San Antonio, TX 78240

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 3:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

When I called uhaul for drop off they wanted to send me to the other side of town, would have taken more than an hour after driving 11hrs. I went to closest about 2 miles and they were awesome!! Should consider the customers situation when directing dyy try op off location.

Tyra E. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

We've used Uhaul many times. This was by far the best location and equipment that we have ever used. The staff was super courteous and efficient.

Will G. 
Rating:
5.0

Customer did not leave a comment.

HANNA H. 
Rating:
5.0

Customer did not leave a comment.

LUIS M. 
Rating:
5.0

Customer did not leave a comment.

VERONICA L. 
Rating:
5.0

Customer did not leave a comment.

ERIC M. 
Rating:
1.0

While waiting in line for about 30 minutes, the person in front of me was trying to rent a truck without a reservation. When discussing the truck, with the representative from Babcock Automotive, they figured out it was reserved by the customer behind me. The Babcock Automotive employee then began processing the reservation for customer behind me, gave them their paper work, and took them outside to inspect and hand off the truck. The BA employee did not return for 15 minutes. Meanwhile, another BA employee that was present during the entire exchange, continued working at the desk by themselves, not acknowledging that I was waiting, or that another customer had cut in front of me. When asked if they could help me process my reservation, the BA employee became rude and highly confrontational claiming that it wasn't his job. He then went to get another BA employee to process my order. During processing, I was notified that my reservation had been canceled about 30 minutes prior. I then had to redo my order on the spot.

KEVIN M. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

Su Y. 
Rating:
4.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

MARIA S. 
Rating:
5.0

Customer did not leave a comment.

Vincent M. 
Rating:
5.0

Everything was amazing!!

Jesus V. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
4.0

Customer did not leave a comment.

Jay B. 
Rating:
1.0

Was charged extra although I was told that I was not going to because location would be closed over the weekend.

Danny D. 
Rating:
5.0

Thank you for booking our rental and great customer service!

Maria Z. 
No reviews have been submitted for this location.

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