I received the truck on an almost empty tank of gas. I put gas in the truck and returned it with more gas than when I got it. I only drove 29 miles on the truck but the location charged me for 21 gallons of gas. I currently have a dispute with U Haul in progress.
Heidi R
Customer Reviews for Bad Habitz Fabrication
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only one of the trailer's lights worked when I picked it up so I was concerned. All of the running lights started working as I drove to my destination. The tires looked very new. The interior of the trailer was just a bit dirty with some leaves and torn paper. The guys at Bad Habitz noticed my trailer ball was a little loose and they were kind and tightened it for me. The trailer pulled like a dream. It was a 12ft long trailer and I kept forgetting it was behind me.
NANCY LI feel the place only have a few stuff to rent. Also I didn't like that I was charged extra day for a time ididn't get to picked it up. I was late picking up so that is the time i feel it should have been returned . T I am disputing the charges because I would have kept it another day.
Patricia TMake sure safety inspections are completed
JEREMY ODownside after reserving over 2 weeks prior there was not a truck available as Noone in the Slidell location had looked at the reservation. I had to drive about 25 miles to pick one up in Picayune. Recommend verify reservation a couple days before so they don't call at 6pm the day before to tell you sorry.
MICHAEL MThey were closed but there was a place to park the return.
JACOB DIt was little further for me to drive to. But, the dolly was clean and had good tires (I have had 2 blow outs on 2 different rentals). The guy was quick and had me out and going.
Maxwell GWas charged for two days when I only needed a day. Asked for a hard copy of the contract, the attendant said it was in my email, never received it. He was cool about it.
ELGIE LGreat for drop off
ROBERT MMy trailer was not working properly. My night lights were not working throughout my travel from Picayune to Houston, Texas, I was pulled over by a State Trooper because of a malfunction of the night lights. I had to drive my vehicle on emergency lights all the way to Texas. Very uncomfortable and dangerous. I think that the inspection must done completely and that’s the reason why did has happened on the road. Inspection must be done completely and accurately before allowing a customer to drive off with their property.
frank mThe company was closed but the drop off was perfect.
James BBe open or let customers know ahead of time they won’t be there I spent 45 min on the phone trying to get the keys to my rental because I had set it up for counter pick up
Chelsa AI declined the safemove protection, but was somehow charged for it. Not thrilled with that at all. Other than that, the equipment was fine and staff was friendly.
HEATHER DFriendly, very helpful and professional! BJ and Jeremy answered all my questions and made sure equipment was clean and operational!
MICHAEL KNo confirm when you have no intention of delivering
Dorothy SNot enough rental
Patricia TEverything was great
Billy RI was charged a 25 cleaning fee for a clean truck . We swept it out before returning it. Honestly the charge was an out right lie. Also their parking lot is full of potholes and mud puddles . It's in very poor condition.
Abraham FMade reservations online, trailer was ready to go upon arrival. Quick in and out.
Charles WDirty inside and agent seemed rushed to get me out
BRENT R