Customer Reviews for Baer Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Baer Storage

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terri M. on

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William H. on

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Carlee B. on

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The gentleman that helped me when I picked up was very friendly and helpful

trevor S. on

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Michael B. on

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Paid for a 1 way from Menomonee Falls, WI to Hartford, WI. Uhaul changed the pickup location last minute to West Bend WI, still 1 way to Hartford, WI. In the middle of the move, Uhaul called and changed the drop off to Kewauskum, WI (10 miles further away from pickup location). They would not change the rates to round-trip because the truck was not returned to West Bend, WI. Did not get what I paid for (1 way 10 miles with truck), ended up with 1 way premium price and driving 58 miles to pick up and drop the truck where they wanted. This company does not respect its customers. Will not use or recommend going forward. Very disappointed in their customer service group.

Nancy J. on

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Rick P. on

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It was an awesome experience but the passenger side door did not open from the outside. It was manageable but a little inconvenient. Great overall experience. I would highly recommend!

TRISHA L. on

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Fast check out.

Jordan W. on

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DREW S. on

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Jennifer D. on

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Ryan K. on

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Antonette M. on

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Adam S. on

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Freindly fast service. The trailer tire pressures were uneven by 10 psi, not too serious. The safety chains are so long they had to be twisted many times to shorten. I had one pop off on the freeway.

Christopher H. on

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I like how the option is given to use blankets or hand truck in terms of having them available in the truck, just break the seal and you’ll be charged accordingly, but it takes up cargo space and makes loading awkward.

james B. on

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Mark T. on

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Donna S. on

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While the people at Baer were extremely nice and helpful, I have to say U Haul themselves "upgraded" me from a 17 ft to a 26 ft truck, and I specifically did NOT want a truck that big. They are a BEAST to drive, and I really wanted something smaller, but I had to take it.

Angelito D. on

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Timothy H. on

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longer business hours closing at 3:00pm is a inconvience

Scott B. on

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The staff at Baer Storage was knowledgeable and friendly. I would recommend anyone in need of storage or u-Haul to go there.

Clark W. on

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Can't think of anything, my experience was top notch.

Pamela S. on

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Very, VERY, VERY GOOD experience! I was very happy and will use again and recommend every chance I get.

DAVID S. on

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Thomas B. on

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Jon H. on

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Very professional and helpful.

Dick C. on

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Eric M. on

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lance T. on

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she was very helpful when I needed a different vehicle.

CINDY X. on

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Gerald S. on

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Great customer service, very helpful.

Thomas M. on

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I did not know you had to check out on line when I came in to rent. I asked about return and she told me where to park and where to put the keys and to sweep it out.I should of been told you had to go to link to check out too.

Shannon D. on

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Customer did not leave a comment.