Customer Reviews for Baer Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Baer Storage

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Scott B. on

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The staff at Baer Storage was knowledgeable and friendly. I would recommend anyone in need of storage or u-Haul to go there.

Clark W. on

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Can't think of anything, my experience was top notch.

Pamela S. on

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Very, VERY, VERY GOOD experience! I was very happy and will use again and recommend every chance I get.

DAVID S. on

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Thomas B. on

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Jon H. on

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Very professional and helpful.

Dick C. on

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Eric M. on

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lance t. on

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she was very helpful when I needed a different vehicle.

CINDY X. on

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Gerald S. on

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Great customer service, very helpful.

Thomas M. on

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I did not know you had to check out on line when I came in to rent. I asked about return and she told me where to park and where to put the keys and to sweep it out.I should of been told you had to go to link to check out too.

Shannon D. on

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Dick C. on

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Michael D. on

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Tom H. on

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I had no complaints. Everything went very smooth, from pick up to drop off. I will be calling on you again for my next big move!

JERI W. on

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All went well. I have no suggestions.

Roman O. on

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Mark J. on

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Erik R. on

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Someone missed a piece of chewed gum in the cab but other than that everything was great.

David L S. on

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Great service and very helpful

Emilee A. on

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Eric S. on

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Multiple time customer ! Thanks again...!!!

matt h. on

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Teri G. on

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I have used this location several times and the service is always excellent. They are very helpful! It is easy to do business with them.

James H. on

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Michael P. on

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jake e. on

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The roof leaked and ruined some clothing.

James L. on

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Randy T. on

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Timothy R. on

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Invalid cleaning chargew

Don H. on

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jack c. on

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Jacob R. on

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Jeffrey M. on

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The owner was helpful and assisted me both hooking up and unhooking the trailer. This is a well run U Haul Center!

Jessica S. on

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The cab part was very dirty and there a pair of black gloves laying on the floor of the truck. We returned the truck cleaner than we got it

Justin S. on

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Stay open later.

RICHARD P. on

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Very easy and hassle free.

Matt M. on

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Glen A. on

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Timothy K. on

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none. Perfect!

Susan E. on

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Courtney M. on

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Very helpful at the desk when I came to pick up the van. Very friendly. Covered all bases.

Mark H. on

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It was an exceptional experience, online booking was great, the staff is friendly and informative, and I would highly recommend this place to everyone.

Ken S. on

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Edward H. on

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Your truck rental fees are a rip off!! Your advertising should be adjusted as you falsely advertise low priced rentals!!! You add on charges and miles until it become no longer affordable. Not renting Uhaul anymore...

Chad S. on

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Gary F. on

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glen s. on

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Do the loading for free?

Austin S. on

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Worker was in a rush trying to get us out of there. Being rude and short. Didnt make sure our wiring was good to go and had messed up wires the entire time we had the trailer. Would choose another location so I didnt have to work with them next time.

Jeff B. on

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When the state shuts down the highways due to the weather , we should not have been charged 1 extra day.

Steve D. on

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Todd W. on

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Courtney M. on

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The service was great. The man working the counter was very helpful and polite. Would use this U-Haul location again if need be.

TRISHA T. on

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Patrick K. on

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Diane B. on

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Liked that it was warmed up for me! Reasonable rates.

Bruce T. on

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People were friendly. The only problem I had was the width of the box was not 8ft. That would have made the rental perfect.

DAVE J. on

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The staff at Baer Storage was wonderful! We had a difficult time with Uhaul's online return process, and without the help of Baer Storage would have been charged fees that were not warranted. The online process was lengthy, and would only work for one of the two trucks that we had rented.

Aaron W. on

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Alan F. on

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JOHN P. on

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Cathy K. on

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Gale B. on

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michelle s. on

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Randy D. on

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Samuel K. on

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Richard E. on

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paul r. on

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Krista C. on

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Jesse W. on

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Daniel R. on

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Hassle free. Had what I needed, pleasant employee, affordable.

Scott J. on

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Excellent service. Easy pick up and drop off.

ERIC T. on

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We were not able to use trailer all weekend due to break issue !!

Brandon S. on

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The lady was really rude.

JEFF M. on

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kelli d. on

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William R. on

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Sidney A. on

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I was price gouged. I will never recommend Uhaul to anyone

jeremy s. on

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Very Helpful!

Mike P. on

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Eric S. on

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2nd time I have rented from here...They do great job.. thanks !

BRUCE B. on

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Robert C. on

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Carrie K. on

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I was scared to be charged fees. There was some minor debris in the back and grass in the passenger door well, when I picked it up. I wasn't sure if I should stop by the office and show them so as not to be charged. Clean is different to everyone. Everything was fine though, I just swept it out.. I saw a staple in the floor and I was afraid I would be blamed. It was a nice new van. Too bad it reeked cigarette smoke, not their fault. No problem for my short distance though. I would have liked to have read the paperwork before I was asked to sign. Everything went well though. Moving is stressful. I fit a full mattress set in on the bottom. Thank you

Kenneth H. on

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Colleen G. on

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Nothing, they made it easy, cost great, they were recommended from my family!

Sara S. on

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The location I picked up the truck was Incredible. However the corporate/customer service was a run around, transferring me constantly, cancelling my reservation & offering no other options. Extremely disappointed in the phone calls to corporate.

TODD L. on

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Can't think of anything. The contact person knew everything she needed to know to get us going.

William K. on

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PAUL B. on

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Susan C. on

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Great customer service! Very helpful.

Erik G. on

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The lady that helped me was kind and accomodating. Thank u.

adam b. on

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I have worked with many UHaul dealers in the area and Rick & Kim are by far the best!

robert B. on

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Kenneth B. on

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glenn g. on

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make sure the place is open !!!!!

crystal s. on

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They need to allow cash as well I paid first with card then only had cash when I returned then truck and they wouldn’t allow cash . Not right .

MARIA K. on

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CHRISTINE D. on

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