Customer did not leave a comment.
MICHAEL G
Customer Reviews for Baer Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The floor of the trailer had sticky tape on it which made it hard to move the cargo around.
WARREN WThe inside looked clean but everything I put inside had a metallic residue ALL over it when I got to my destination. I have pictures if you want to see them. I have rented uhauls before and never had this issue. The trailer also made a lot of noise while pulling while it was loaded.
BECKA RI cant think of anything. Was a great experience!
HARLAN WSuper helpful and friendly
ISAAC CHard to return vehicle picked up at 10 instead of 8 and lcation closes at 12.
ROBERT MNo issues returning
RICHARD WThe office at Baer Storage closed at 12:00pm. I confirmed this would be my drop-off location, and to be there by 1:00pm. The rental truck was dropped off around 12:30pm. The issue, not major, was there wasnt a clear place marked as to where to park it.
ASHLYN MGreat service and location
Kimberly KNothing, the whole process was smooth.
Trent SCan't really answer any of these. Dropped off after hours.
NICOLE HThe entire experience was efficient and transparent. No hidden fees or problems at all.
ZACHARY EFriendly, fast service. Will be back.
NICHOLAS Snothing
JOSEPH RCan't think of anything, very good experience and the owner is very pleasant 😊
CHRIS PIt's not really clear where the trailers are to be dropped off. It's a huge lot and I see a lot of trailers, but I didn't know if this size trailer should be parked with others the same size or anywhere. There was no one there when I dropped it off.
Michael LThe check in/out process was quick and easy. Staff was kind and helpful.
MEGAN GFriendly staff. Informative and helpful, even after calling several times.
Kathie W | Overall ExperienceGentleman working was fantastic
Philip S | Overall ExperienceI found Baer Storage a very convenient & professional business & they were awesome to deal with. I hope to be using them again for my storage needs.
PERRY P | Overall Experiencefriendly staff
BRIAN ENothing, everything went smoothly, got the move done within the operating hours, and having the gas station within a couple blocks helped make sure the tank was full after use.
STACY DThe heater in the truck I hired did not work. I got extremely cold and my brother ever refused to drive in the truck as it was so cold
ABRAHAM BRick at the location did an awesome job of taking care of us when we came in to rent a trailer
michael mThe front desk lady was very friendly and helpful. Thanks to her for her awesome customer service. Also, thank you for letting me get the U-U-Haul earlier too. Great service.
MATTHEW GKeep the fantastic staff that work at this facility. Fantastic customer service.
RICHARD VFriendly, helpful and efficient. Enjoyed the experience.
MICHAEL MVery accommodating staff.
MARK HGood place to deal with
Mike MRick not only helped me locate a blown fuse on my car when I picked up my trailer but he gave me a replacement and a spare. I'm happy to have Baer as my local U-Haul place because I like supporting businesses with this level of kindness and customer service. Thanks Rick!
KASHIF NDrop off when closed
CHARLES DU haul should lower their mileage rate. At a $1.19 per mile the rental fee adds up quick.
PAUL HVery professional. segregated the equipment so they could take it for maintenance immediately after my drop-off
Richard SVery friendly and efficient we will be back anytime we need a trailer thank you!
KENNETH OTruck ride very rough, and had a loud rattle from underneath. Otherwise, it was clean.
BRIAN GGood communication, clean box.
DIANE CThe gal behind the desk, was helpful and friendly. Sadly I had to get a bigger truck and not the van so I was dinged for miles and not given the unlimited miles price that drew me to this location in the first place. Happy with the truck yes, happy that I had to pay an extra amount of money....nope! Thanks, If needing to talk as I am not a fan of folks who leave a remark and don't back it up, my email is pastorclark@sothwi.com Thanks PC
CLARK STop notch service. Thank you
JULIE DEverything was ready right at 9am!
BRIAN BMy only issue is the trailer lights did not work. We tested them prior to leaving the lot and when coming back to drop off the indicator on my dash showed that the lights were not working. No turn signals or brake lights. I am not certain what the problem was, but that is not too safe.
SCOTT PWhat a difference between Progress Dr. location and Good Hope one. I actually told the Progress Dr. employee “you need to expand this location because your other one is terrible”. I will highly recommend the West Bend location but will tell everyone steer clear of Milwaukee!
Gail wThe customer service was OUTSTANDING.
KELLIE GEverything was handled efficiently and smoothly! A very nice person at the counter. The van was perfect. I would definitely recommend Baer Storage for your U-Haul rental. Thank you!
DENISE LWe got the job done. Trucks ride a little rough but, it worked well for moving. Drove both ways.
Randy SNothing, it was a fantastic and easy experience.
Sandra GVery friendly and helpful.
Ming WEasy to work with. I like the gated location.
CHARLETTE M | Overall ExperienceThank you for the very secure and safe storage of my belongings. I appreciate the short term storage and the ease of payment. Thank you !! Kind courteous and locally owned & affordable.
MICHELLE B | Overall ExperienceI'll use Baer again if needed.
Michael B | Overall Experience