Customer Reviews for Baillie Liquidators
(U-Haul Neighborhood Dealer)

42 reviews

3818 S Grundy Quarles Hwy   Gainesboro, TN 38562

(931) 268-8384

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(931) 268-8384

3818 S Grundy Quarles Hwy
Gainesboro, TN 38562

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I wasn't happy that I was told one price on the phone when I made the reservation. Then when I picked up the trailer I was charged $50 more.

EMILY G. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
3.0

The web site is not user friendly even for the staff at the rental location. The man was very nice but instead of looking up my reservation # he insisted on starting a new reservation which cost me more money in addition to the fact that I had prepaid for the 1st reservation and he insisted that my credit card would not be charged. it was in fact charged and I had to call the customer service to have my account corrected. In the future I will sure to be insistant that my reservation# is used to look up my account.

DIANE S. 
Rating:
5.0

Easy. No Hassle.

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
1.0

I dropped my truck and trailer off at 10am, as soon as they opened, but apparently they didn't process the return until 1:45, an hour and forty-five minutes after my scheduled return time of noon, so I was charged for an extra day for the truck and the trailer even though I returned it two hours before it was supposed to be back. Multiple calls to this location went unanswered and after waiting an hour on hold for uhaul customer service, I gave up. You guys get the extra $60 but you will never get any of my business ever again!

Jason C. 
Rating:
5.0

Customer did not leave a comment.

PRATIK P. 
Rating:
1.0

They over charge way to fucking fucking much I pay for the initial 80 miles and then they charge me 99 cents per mil I went over plus the 99cent per mile on the 80 miles so charged me almost 300 hurndred dollars so fuck y'all

BRIAN T. 
Rating:
4.0

Customer did not leave a comment.

SARAH B. 
Rating:
1.0

I was charged for 4 gallons of gas when I returned it exactly where it was when I got it. I was charged for "insurance" of some kind that I neither asked for nor was told about. My business credit card has all the coverage I need when renting a uhaul or any other vehicle. I've been through all the different "up sells" before. The truck was dirty when I got it. Full of dirt and pieces of leaves. I'll drive someone to the next city over before I let them rent a Uhaul from this place.

BRIAN Q. 
Rating:
5.0

That office handled everything with satisfaction

Trinda B. 
Rating:
5.0

Customer did not leave a comment.

Trinda B. 
Rating:
5.0

Customer did not leave a comment.

THELMA H. 
Rating:
1.0

rude

ISERN B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS G. 
Rating:
3.0

Customer did not leave a comment.

THOMAS G. 
Rating:
4.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

DANIEL O. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
4.0

I had called on Tuesday to let them know that I would need an auto transport trailer and a 10ft.truck to pull it since my own vehicle's rating was just bareeeeely above the combined weight of trailer and towed vehicle. I did say the only reason I need a truck was to pull the trailer and wanted the smallest, a 10ft.. Stopped in Wednesday evening to be sure the needed vehicles would be there in the morning. What I got was a 20ft truck which made things more difficult than needed to be as far as loading and driving. Made for a very stressful trip.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
4.0

Customer did not leave a comment.

everette V. 
Rating:
5.0

Customer did not leave a comment.

fred W. 
Rating:
5.0

Customer did not leave a comment.

BLAKE E. 
Rating:
2.0

clean ur equipment if I wanted to clean it I would work for u haul

Peter B. 
Rating:
3.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

price,s to high $80.00 four hr,s a little high. local use, less than 50 mile,s, will be looking for rental equitment else were, Jim

JIMMIE P. 
Rating:
3.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

tom D. 
Rating:
3.0

Customer did not leave a comment.

Shelly P. 
Rating:
3.0

Got truck high centered trying to get into lot police and fire helped get us out couldn't get anyone to answer at roadside assistance again even the police officer tried

Shelly P. 
Rating:
5.0

Customer did not leave a comment.

Tylene W. 
Rating:
5.0

Excellent service and appreciate being able to work with me after business hours! Highly recommend!!!

CHRISTOPHER J. 
Rating:
3.0

Customer did not leave a comment.

Billy O. 
Rating:
3.0

Customer did not leave a comment.

cody J. 
Rating:
2.0

No one went with me to check truck, gave me the keys and went qpprox 2 blocks away to get the truck , was not gave a folder just reciept, and was told over milage was 40 cents to be charged 99 cents when i turned the truck in no one told me it was 99 cents on weekends and friday was concidered weekends , disapointed , expensive move

Linda F. 
Rating:
5.0

Quick and easy!

PAUL S. 
Rating:
2.0

Customer did not leave a comment.

Kris R. 
No reviews have been submitted for this location.

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