Customer Reviews for Balducci Co
(U-Haul Neighborhood Dealer)

37 reviews

3831 Hwy 61 N   Cleveland, MS 38732

(662) 579-3389

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(662) 579-3389

3831 Hwy 61 N
Cleveland, MS 38732

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No Improvement need the people's that helped me were very very nice. Thank you

Emma W. 
Rating:
5.0

Customer did not leave a comment.

KURK C. 
Rating:
4.0

I have no complaints.

Samantha S. 
Rating:
5.0

Customer did not leave a comment.

VINCE W. 
Rating:
5.0

Customer did not leave a comment.

Zarrius H. 
Rating:
1.0

Give the customer more info on the process of returning the uhaul. Another thing o don't understand is why I have two chargers on my account one for $100 and one for $28 ?

Shakur T. 
Rating:
3.0

Better signage is very much needed .

James M. 
Rating:
5.0

Customer did not leave a comment.

BRYAN JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Scarlett A. 
Rating:
5.0

Customer did not leave a comment.

Lekendrick S. 
Rating:
5.0

Just continue to be the person that you are very professional well organized and very very helpful I'm going to recommend my family friends and anybody else that needs a UHaul to come see y'all.Thanks you so much

brenda F. 
Rating:
5.0

Customer did not leave a comment.

Janice M. 
Rating:
3.0

I would like to see more parking space for the customers .

Kim J. 
Rating:
3.0

Customer did not leave a comment.

steven M. 
Rating:
5.0

Customer did not leave a comment.

Lashondria R. 
Rating:
3.0

Customer did not leave a comment.

Shirley O. 
Rating:
5.0

GREAT CUSTOMER SERVICE!

Lamarr G. 
Rating:
3.0

I was able to complete the after hours return with my phone fairly easily. This location had limited parking available and no drop off location for a key. I had to go out of my way to give the key to my daughter to return the next day. The dealer at this location called the next morning for the key. He said the key should have been left in the unlocked truck. I told him Uhaul (Leslie) told me not to leave the key in the truck.

jeanine T. 
Rating:
5.0

Customer did not leave a comment.

Lekendrick S. 
Rating:
5.0

Customer did not leave a comment.

Cameron H. 
Rating:
5.0

Customer did not leave a comment.

Jack M. 
Rating:
5.0

Customer did not leave a comment.

Lekendrick S. 
Rating:
5.0

Customer did not leave a comment.

Melba B. 
Rating:
1.0

There was no after hours drop box at this location.

Michael C. 
Rating:
4.0

we had a uhaul scheduled also, but would have had to drive 45 minutes in the opposite direction just to pick up. When I talked the the lady at uhaul about it she and her attitude didn't seem to care. That is unheard of. I went with Penske. They brought the truck I needed to the pick up location I wanted.

Merrell D. 
Rating:
5.0

Customer did not leave a comment.

Jai H. 
Rating:
2.0

Customer did not leave a comment.

Ruth H. 
Rating:
5.0

The customer service was remarkable. He just definitely be the cover for Uhaul! There was a misunderstanding and no one contacted me that my reservation was delayed due to no truck being there. This gentleman was extra kind (even when customer service on the phone was rude) and made it his business to get me a uhaul by the end of the day! I definitely give him 10stars!!!

Jamelmenique D. 
Rating:
5.0

The salesman was a great guy, very helpful. Kudos!

Shawn M. 
Rating:
5.0

This was the best

shumbie H. 
Rating:
4.0

Customer did not leave a comment.

Al Z. 
Rating:
5.0

Customer did not leave a comment.

Lekendrick S. 
Rating:
1.0

Balducci was late and the equipment was not ready. The dolly I ordered did not get put into the truck, so I had to call and cancel it. The trailer had a flat tire, so I had to call to get it replaced. There was some weird old dude working there who trued to convert my political beliefs towards libertarianism. That was just odd. That being said, the owner was polite.

mario R. 
Rating:
4.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Mr. Balducci has excellent customer service! He went above and beyond the call of duty to make sure that every aspect of renting a u-haul was understood. Not to mention how polite, friendly, and courteous he was! Wonderful experience.

Sedrica H. 
Rating:
4.0

Make location more appealing to customers

Kimberly J. 
Rating:
5.0

Mr. Chuck was/is a great professional businessman with a positive and friendly attitude. He returned my call right back as well as waited for me to make it during his lunch break because he was suppose to have been on lunch already. So thanks to him as well as all others I came in contact with that made my rental time as smooth as possible!!!??????

Keanna M. 
No reviews have been submitted for this location.

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