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IVIS F
Customer Reviews for B&B Furniture Outlet LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
it was perfect, I was in and out in no time at all
THOMAS TSame as above
KENNETH LEs un lugar pequeño pero de fácil acceso y excelente atención, muy complacida, gracias
Noglexi Mcouldnt pull rv thru parking lot as they have low hanging lines. looked like an easy fix to accommodate those needed tow dollys
Robert BOne tire had a nail, the other one the hub was bad. Then they expected us to go somewhere else and pick up another trailer would be another 20 miles. We already drove 20 miles. Picked it up at 8:30. Didn’t finally get a trailer until three by then the heat of the day we couldn’t pack till the next day.
EVERETTE CIn and out, no problem. Truck was as it should be. Dave was great.
WILLIAM MI returned truck after hours
STEVEN B1st class service. Fast & attentive to our exact needs. Was just as if we had already had the rental planned ahead. Better than some certain auto rentals!!!
Louis PUnit was infested
Chassidy FThe person who helped me was very friendly and helpful
Adalberto RGreat people. Very nice and helpful.
GUY PEverything good very fast drop off
KENNETH LThe rental did not work because as I was trying to get my car loaded the mechanical part dis not work. So basically had to spend an extra hour to get my veh on to the trailer. I advised the merchant but was not even cared about.
EDWIN CThere should be a N/A choice. Location was closed when I dropped it off. So I don't really know whether they are friendly or not. I will give them the benefit of the doubt as everyone I have met in Polk County has been friendly.
Wade OIt's a business that receives uhaul trucks, but it's not a uhaul location.
EDUARDO BVery friendly location to rent from, have gone there twice now
ROBERT BNo doubt these guys are the best always friendly helpful he always go way out of their way to help the customer.
David RThey did a fine job to get me hooked up as well as the return!!!
LOUIS PLate night drop off was great
BRUCE BQuick and very nice and helpful
Janira RDave was extremely helpful, kind, professional, and made sure we understood everything we needed to know. I would highly recommend this place for renting a U-Haul truck.
THOMAS SCustomer service was fantastic.
elsie cPrice is too high for a one way rental
RONALD CCruise control for long hauls would be helpful
dave hOutstanding people, servive was a plus
Timothy CMake sure the rental is clean before you bring it to a customer.
wade sIt’s not about the location or U-Haul truck, it’s the process and horrible costumer service!!! No Communication, you can’t get ahold of anyone to talk too. Late pick up and hassle and lack of communication and NO instruction on the mobile go selection is a JOKE!!!! On hold for almost an hour, then selected a call back due to no one answering, Didn’t receive a call back!!! The whole process was horrible and don’t recommend using! Was late getting the truck which delayed my entire day and move!
Pedro CBríndale café
Sandro VThe folks at B&B did a great job. Highly recommended.
LEWIS OI was double charged and overcharged for the trailer rental. David was very nice on the phone, and tried to help. But was unable to do so over the weekend. I am expecting a call on Monday with how to resolve the situation. The rating is for the person who put the incorrect charge through that was for too much. And then put a second charge through. Not everyone has an extra $180 some odd dollars to be without if and until a refund gets processed.
Jessica DVery nice, helpful, and professional !
Chris Cowner was helpfull
Michael CThis was the best and fastest I ever rented anything ! The people at B&B outlet are extremely knowledgeable and friendly! They’re awesome and they do what they say ! I will not only rent Trucks from them when I am in need I will also buy my Furniture from them! Thank you guys for extreme good and friendly service !!! Sabine Mckay
Sabine MThe man Darius I think his names was was great I appreciate you guys service I will definitely recommend this location to any of my colleagues that are looking for a U-Haul thanks again to the man that work there very kind young man ……I’m very satisfied thanks
Munajj SGreat
Juan SHad trailer to use did not use because storm was made to bring back so I spent money never used it dealer said had to bring back he had it rented instead of find that customer a trailer
Samuel HVerify that equipment has been properly serviced and ready for the next customer.
larry sVery efficient.
michael hStone chip in driver's view, back right tail light not functioning. Fork found in driver's cab section when I cleaned after use.
Todd RFred (owner ) was a fantastic person to deal with in helping me rent a vehicle on 2 separate occasions. He made the process pretty easy and quick from pickup to drop off. It helps that the location is convenient for me to get to as well. I’ll be a future customer if I ever need a rental truck in the future.
ANGEL V