We had to sweep out the truck and they almost forgot to give us our dollys. Not good customer service.Elizabeth B.
Trailer Rental & Towing in Lake Wales, FL at B&B Factory Outlet
(U-Haul Neighborhood Dealer)
Lake Wales, FL 33859
Services at this Location:
- Mon-Tue: 8:30 am - 5 pm
- Wed: 8:30 am - 4 pm
- Thur-Fri: 8:30 am - 5 pm
- Sat: 8 am - 4 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Lake Wales, FL 33859
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had a great and fast rental. I will continue to use this location for my rental needs.DARRELL H.
I think it would be better with a bigger place in this area because this office is to small and there were a lot of customers in the office and only two elderly ladies at that time but very polite and nice.MARIBEL D.
Nothing This was Fast and efficient servicejerry B.
I have had numerous moves using uhaul equipment. I definitely can say I would never use this location again. They were rude, couldn't find the documents I had uploaded for them and when we brought the truck back it seemed that they couldn't be bothered dealing with us. Didn't ever remember we had just picked it up that morning. Said it was full of gas when it was only 3/4, and because the contract said it was full, we filled it to bring back. Only went 43 miles and ended up putting a quarter of a tank of gas in it. Would not recommend using them again.KIMBERLY M.
I had done everything online and when I got there he said nothing was saved and was not able to put the info online so he took picture of my license with his personal phone, i don't like that. this process took over 30 minutes to complete and now i check my invoice, he went and charged me for insurance when i declined it. i am upset and will never use thenm againArtur R.
Good peopleCesar P.
I rented here before and as always the are great!!!sophia A.
Very friendly prompt serviceBelinda W.
It is hard to remove trailer from hitch due to the weight.Keith B.
Can't get no better than to show you where to put it!Rick J.
They go the extra mile, very helpful even when busy, they sort things out, I did not see them skip a beat. I will see them again, Roy.Roy I.
Easy to work with.Eric S.
Although a fuel receipt was offered to prove that truck was brought back at same gas level at time of departure they still charged us for gas in the final invoice, would recommend to make sure there are no extra charges begore leaving the place.stephen S.
Dave was great.Gary D.
great location and everyone was friendly/helpful.loretta B.
Actually go through the return process with the customer. I end Up being charged far more than what I was quoted. I extended my rental for a day and the representative quoted me $20 yet I received a $40 charge. Very displeased with the overall â€œserviceâ€ both picking up and returning.Tashayla I.
They gave me a truck with one tire that had low pressure (the tire light was flashing from the moment he gave me the keys). I had to drive back to the main UHAUL storage center to have them check the tires and add air into one of them. The person at this location was very nice, but I prefer renting trucks at the main UHAUL storage center, instead of a dealer.Sarah K.
The door on the unit had to be lifted physically in order to close properly. There was also damage on the outside fender and the wheel lug nuts looked like they were rusted in place.Richard L.
The staff were very nice, and straightforward. There was a washing machine left in the back of the truck, that they came and picked up from my location. The truck wasn't clean when I picked up, there was dirt and French fry on the floor and the odor wasn't that great. Other then that it was ok....Joseph K.
in and out without any fuss. will be renting again in a week or twoKEVIN B.
Worst experience ever. I reserved for 9 pm. Took an uber tonthe location for no one to be there then had to uber back. 8bam comes around and i uber back. For no one to be there or show up until 9am. I was supposed to rent this truck to do a job. You cost me 4 hours! Then the guy who runs the place was very rude inconsiderate and disrespectful. I wouldnt want him representing me.Kaley F.
Nothing Negative to sayveronica F.
Hate the new system with all the scanning - my phone is not my mobilecomputer it is my phone -michele A.