Customer Reviews for B&C Towing
(U-Haul Neighborhood Dealer)

255 reviews

527 Avenue P   Newark, NJ 07105
(1/4 mile from Newark Int'l Airport)

(973) 399-1466

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(973) 399-1466

527 Avenue P
Newark, NJ 07105
(1/4 mile from Newark Int'l Airport)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

RAUL I 
Rating:
4.0

The rental process was seamless and the attendant was excellent.

CRAIG N 
Rating:
5.0

He did it so quick. I was in- and -out in seconds.

DANIEL J 
Rating:
5.0

Customer did not leave a comment.

Mikhail Z 
Rating:
5.0

Customer did not leave a comment.

MARCOS F 
Rating:
5.0

Customer did not leave a comment.

JAVIER M 
Rating:
5.0

Excellent service,I’ve been back to this place three times.

Julio b 
Rating:
1.0

Flat tire, no spare or offer to get one. No gas. Gas empty light was on. No blankets.

john r 
Rating:
2.0

Poor customer service and issues with rental process.

EMMANUEL B 
Rating:
5.0

Customer did not leave a comment.

Carlos V 
Rating:
4.0

The staff was helpful and was able to return the trailer quickly. These guys were the only good part of this rental experience.

Jeffrey T 
Rating:
5.0

Customer did not leave a comment.

KAREN G 
Rating:
3.0

This location did not have moving blankets remaining when we picked up the trailer, as requested and paid for.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

Kemil D 
Rating:
5.0

Y

ANGEL P 
Rating:
5.0

Customer did not leave a comment.

Ariana T 
Rating:
5.0

Customer did not leave a comment.

Douglas K 
Rating:
5.0

Customer did not leave a comment.

Juan V 
Rating:
5.0

Customer did not leave a comment.

EDISON A 
Rating:
3.0

Customer did not leave a comment.

Jonathan M 
Rating:
1.0

Waited two hours to pick up a uhaul. Need to close this location. Staff just like to walk out and go about their business while people are waiting for pickup

Francesa C 
Rating:
3.0

When I received the truck, it smelled terrible (like marijuana). Also, I found a small bag with a needle and condoms, soda cans, etc. under the pilot seat. You should clean the cabin before rent the truck.

Marco C 
Rating:
4.0

Customer did not leave a comment.

Teron T 
Rating:
5.0

Customer did not leave a comment.

Christi M 
Rating:
2.0

I received the van dirty, with no gas and I was charged for this. Nobody told me to do a check out when I returned the van.

Sergio H 
Rating:
2.0

The truck was very dirty, with dark stains in tha seats and floor and there was a lot of debris in the cargo area. This was not my first time using this company but it was this time the truck had some damages that I did not cause but the person who received the truck told me there were some missing stickers that next time it will not happen

Oswaldo M 
Rating:
1.0

Thes gay works this place very complicated,🤬

julio b 
Rating:
1.0

Cabin of the truck had a very strong marijuana smell and the tank was only 1/4 full

Andrew H 
Rating:
3.0

Customer did not leave a comment.

Simon H 
Rating:
4.0

Customer did not leave a comment.

SIDNEY F 
Rating:
1.0

Hire new people. Fire everyone. Care about your clients and don’t treat people like you don’t give a fuck about them. Create a motto about how clients should be treated and if not followed fire them!! You better start caring about your clients or this company will be fucked eventually it’s inevitable. I may start a company to rival this trash company and based mine on the customer. U-Haul is trash and you all think we need y’all. The people always prove you corporations wrong every time. You will be the next up to find out the customer is always right.

Teswayne C 
Rating:
3.0

Never saw anyone. Site closed.

Michele D 
Rating:
5.0

I was pleased with the way I was helped

Niela F 
Rating:
2.0

Customer did not leave a comment.

James M 
Rating:
4.0

Customer did not leave a comment.

Fama T 
Rating:
5.0

This was actually my first experience with your company, I can definitely foresee that it will not be my last time at this location. The customer service was excellent, attention to detail was on point. I didn’t have an opportunity to ask any questions, because there was absolutely nothing to ask. Great Job B&C!!!!

Evelyna G 
Rating:
5.0

Super fast, in and out. They know what they doing. Keep up the excellent Service.

David P 
Rating:
5.0

Customer did not leave a comment.

ALVARO G 
Rating:
5.0

Customer did not leave a comment.

ALVARO G 
Rating:
5.0

Customer did not leave a comment.

ALVARO G 
Rating:
5.0

Customer did not leave a comment.

ANGEL R 
Rating:
5.0

Customer did not leave a comment.

Messias D 
Rating:
5.0

Customer did not leave a comment.

Alvaro P 
Rating:
5.0

Customer did not leave a comment.

steven F 
Rating:
1.0

The guy overcharged me and I had to square it off with the U-Haul customer support. Don't use this location!

Ninel S 
Rating:
3.0

Customer did not leave a comment.

Norberto L 
Rating:
5.0

Nice and professional

Jose C 
Rating:
5.0

Customer did not leave a comment.

Victor V 
Rating:
2.0

Just make sure equipment is clean. The smell in the truck was horrible kept windows open for the whole drive.

mercedes m 
Rating:
5.0

Customer did not leave a comment.

Courtney M 
Rating:
5.0

Customer did not leave a comment.

MESSIAS D 
Rating:
4.0

don't trust on some location they sell the reservation,like 2151 athur kill road staten island ny. that get in unnecessary expensive to locate another truck

sigfredo m 
Rating:
5.0

Customer did not leave a comment.

rhonda n 
Rating:
3.0

Customer did not leave a comment.

Sithandwa M 
Rating:
3.0

Customer did not leave a comment.

James M 
Rating:
3.0

This was given to us as an alternate drop off location - the one we chose was full. They were rude on the phone and didn’t want to talk to us. Told to do everything on line and they didn’t want to answer any questions.

Todd M 
Rating:
5.0

Customer did not leave a comment.

Tousain J 
Rating:
5.0

Customer did not leave a comment.

patrice m 
Rating:
1.0

Customer did not leave a comment.

Marie D 
Rating:
4.0

Location was far to go, but service was excellent

Pamela H 
Rating:
5.0

It’s a little far away the location.

Raul A 
Rating:
3.0

got empty tank

Ivan S 
Rating:
3.0

Customer did not leave a comment.

vincent m 
Rating:
2.0

Tried to change locations. First they weren’t able to tell me the fee. That’s terrible considering the pickup location was changed for me. Then, they couldn’t change the location. Poor customer service. I will not be using uhaul company in the future or recommending it to my friends.

Stefanie K 
Rating:
1.0

I booked a 15’ truck from 8 am for 12 hours and got there by 10am since some important work came up, only to find that they didn’t have a 15” truck since they re rented it to someone else? What’s the point of booking in advance then? Also this is the second time this happened to me and I had to do an extra trip just to take all my stuff. Very unhappy with UHaul, will definitely book a truck from Home Depot going forward.

AnnCordelia D 
Rating:
2.0

Not in a safe area. Forced to use this location as a drop off late at night. Probably would have been fine during the day

David W 
Rating:
2.0

Customer did not leave a comment.

Brandon B 
Rating:
3.0

Customer did not leave a comment.

Josue A 
Rating:
5.0

Customer did not leave a comment.

Louis W 
Rating:
5.0

Good

ALDEANE D 
Rating:
5.0

Customer did not leave a comment.

RANDORF A 
Rating:
5.0

Customer did not leave a comment.

Edward S 
Rating:
4.0

Customer did not leave a comment.

CHARLIE H 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

Joseph P 
Rating:
2.0

One individual who helped us detach my car from the auto transport was friendly and helpful. The other workers were not very helpful and the area is ghetto. Watch out for 18 wheelers!

KEVINANDREW K 
Rating:
4.0

None - pickup and drop was pretty easy all good

Joseph C 
Rating:
4.0

Customer did not leave a comment.

Philip S 
Rating:
4.0

Great customer service!

Emile R 
Rating:
3.0

Customer did not leave a comment.

Carlos H 
Rating:
5.0

Customer did not leave a comment.

Willan C 
Rating:
5.0

Customer did not leave a comment.

ty m 
Rating:
5.0

Customer did not leave a comment.

JULIO G 
Rating:
5.0

Customer did not leave a comment.

Carol M 
Rating:
4.0

Customer did not leave a comment.

Joseph F 
Rating:
2.0

Customer did not leave a comment.

Philippe C 
Rating:
5.0

Customer did not leave a comment.

ROSHAN S 
Rating:
3.0

Customer did not leave a comment.

Kristian m 
Rating:
4.0

Customer did not leave a comment.

Dawn M 
Rating:
5.0

Customer did not leave a comment.

CESAR N 
Rating:
3.0

I was unhappy with the $85 gas charge. I did not bring this vehicle in under the mark that was given to me. Not only was a charged for gas but on top I was charged $30 for a fee. That is not fair. I loaded the car up with $40 of gas and it was already given to me with less than half a tank making it very inconvenient to have to go directly to the gas station.

REBECCA N 
Rating:
5.0

Customer did not leave a comment.

Claudio R 
Rating:
5.0

Customer did not leave a comment.

Robert K 
Rating:
5.0

Customer did not leave a comment.

Shane N 
Rating:
4.0

Customer did not leave a comment.

Dennis F 
Rating:
4.0

Customer did not leave a comment.

MATHEW S 
Rating:
4.0

I dropped off the truck after hours. It was fine.

Andrew K 
Rating:
1.0

Cargo area smelled like garbage and floor was dirty and wet. The pick-up location was a total dump. I can't believe places like this even exist in America.

Stanley R 
Rating:
3.0

A UI that doesnt suck. People around who knows whats going on

Alex X 
Rating:
5.0

Customer did not leave a comment.

RAMSES A 
No reviews have been submitted for this location.
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