Customer Reviews for B&B Factory Outlet

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&B Factory Outlet

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tony D. on

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Jeff and Dave both did a great job.

Jsck F. on

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All went well

tom S. on

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Kent R. on

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Chris B. on

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Excellent service coming back again for sure

Eddie R. on

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We were given a drop off location on the contract and when I got there they advised me they wouldn’t take it and I needed to take it to another location. This whole rental was a cluster.

Patrick C. on

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kaneeishia L. on

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Thomas E O. on

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James A. on

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Scott Y. on

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Glenn W. on

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Danny T. on

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leroy W. on

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jeffrey I. on

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Miguel S. on

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The amount of stars given is not a reflection upon the gentlemen working there. They were polite but confused when I showed up as a self check in. They did not know that I was arriving because I did the self check in. Perhaps UHAUL's automated system is lacking in providing advanced notice to the site where we pickup vehicles.

John H. on

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Julio E. on

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Fred and his team are the best!! great customer service and very reliable . Equipment in excellent condition all I need it for my move thank you !!!!!!

edwin C. on

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ok very good

marilyn S. on

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I received good customer service from this place. Yes, I would recommend to others.

kathy W. on

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I returned my truck on the 30th and they didn't check it in for 3 days. Very rude ppl

NANCIE J. on

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John V. on

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Convenient to RT 27. Quick and Easy Hook Up and Drop Off!

Cole P. on

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Love this location!! Always pleased to see you !!

Jarvis M. on

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will P. on

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Parking could be improved

carol H. on

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DAVID H. on

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jessica H. on

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John A. on

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Make online customer service better

Eugene V. on

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The trailer tires were bald with cord showing through when I picked up the trailer. I did not notice this until 200 miles into the trip. Fortunately, U-haul's roadside assistance did an excellent job of replacing the tires when I called them.

ralph W. on

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Paul S. on

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John C. on

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