Customer Reviews for B&B Wrecker Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&B Wrecker Service

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Christopher N. on

Rating:

the trailer was beat up...the location was or seemed like a family run business...they where very nice I came from a 4 day work job stuck on a site (no showers) and went straight in cause I still had to pick up the car and was running a very tight time period. I felt so bad having to come in like that... the u-haul experience booking online was terrible. I scheduled for their location. it got moved across town then online people moved it 4hrs away... they still helped me...the mom was a very sweet person. very friendly people.

joe L. on

Rating:

Customer did not leave a comment.

Tracy T. on

Rating:

Customer did not leave a comment.

luis H. on

Rating:

Customer did not leave a comment.

Joseph H. on

Rating:

Dropped off rental after hours but staff was friendly over the phone.

Tim W. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

Customer did not leave a comment.

Dewain C. on

Rating:

U haul needs to lower prices. The price that I was charged for what I did seemed to be high

Tracy L. on

Rating:

Customer did not leave a comment.

SANDRENA M. on

Rating:

Customer did not leave a comment.

Javier S. on

Rating:

Customer did not leave a comment.

Kenneth S. on

Rating:

Customer did not leave a comment.

Steven R. on

Rating:

Customer did not leave a comment.

Daniel R. on

Rating:

The equipment had just come in the night before, so was still hooked Up to the truck. Employees were not too willing to help.

Evonne C. on

Rating:

Customer did not leave a comment.

Ismael Q. on

Rating:

Customer did not leave a comment.

Ernest C. on

Rating:

Customer did not leave a comment.

Eric H. on

Rating:

Good people

James B. on

Rating:

Customer did not leave a comment.

GLEN C. on

Rating:

Customer did not leave a comment.

Sharon B. on

Rating:

I wanted to rent a Uhaul van or pickup truck from Fort Stockton Texas. No vas or pick up trucks out of state rentals. No trucks available under 26 feet did not need that much or have that much money. My car had broken down and was not fixable. No transportation to Pecos had to bum a ride to go get 10 foot truck in Pecos.

Wesley P. on

Rating:

Customer did not leave a comment.

on

Rating:

The people were great and helpful

Luciano P. on

Rating:

Customer did not leave a comment.

Eugene G. on

Rating:

102% perfect

Patrick M. on

Rating:

Customer did not leave a comment.

Jeremy D. on

Rating:

Customer did not leave a comment.

andrew J. on

Rating:

Though the reservation was for 10 AM, on the day of pick up they were not able to confirm the vehicle was available until after 15:30 (3:30 PM). After the hour and a half drive we had to make to get out to the pick up location, we waited an hour to even see service, then another hour to actually take control of the vehicle. Then, we had to wait *another* hour to take control of the trailer, as the trailer we had reserved was not at the location, and the only trailer at the location was not in their inventory. During this entire time, the location did not have proper air conditioning. They also did not have any moving supplies available for rent at all.

Donald B. on

Rating:

The 6'×12' trailer I reserved had faulty brakes. This trailer hadn't been inspected before they issued it to me. I was the one who found the problem when I inspected it before I hooked it up. Had to down size to a smaller 5' × 8' trailer and was still charged for the 6'×12' trailer even though I was assured that the difference in price would be refunded.

GEORGE H. on

Rating:

OK, Nothing remarkable about it. Wrecker service. I had to hook up the trailer to the truck with no help from staff.

Kate M. on

Rating:

Customer did not leave a comment.