The truck had a black dusty film in it that I tracked all through the apartment I had to move out ove and into my house I moved in I spent my weekend cleaning carpets so I could get my deposit back
John W
Customer Reviews for B&C Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Unable to rate because they were closed when I dropped off the truck.
JENNIFER GI walk using au walker and this nice guy hooked the trailer for me. Excellent customer service!
Donald Y⭐⭐⭐⭐⭐Five Star performance from both sides of the transaction.... Mike
mike aHad to pay $90 more because I went over mileage because I didn't get the truck I needed all because I had two reservations and I only needed one
Chrissy BBooked online and we were about 2 hours late with pick up but was not even an issue. The flexibility and ease of the whole process from booking to drop off was great
Faith MAmazing customer service.
Crystal BThe guys at B&C (specifically Harley and Aaron) went out of their way to help us when there was an issue with our rental. They helped us figure out options and ended up making this a great experience for us. Great job and THANK YOU again for helping us out!
Ron RNothing. Excellent service! Thanks!
Matt HNothing. The big guy that waited on me was polite and he hooked up the ramp trailer for me to my SUV and made sure everything was working as it should. Good customer service!
Donald YQuick and easy
James MYour review system is broken. I selected NA for 3 questions at drop off location because I didn't interact with anyone, it was after hours. However, your survey won't accept the e submission with these answers so I had to change them, giving a false answer
Dawn DEverything was fine! Thanks for being there
Evelyn GThey were super nice! Always appreciate this kind of service!
Barbara CTop notch group. It was in the computer that we had caused the damage, and we hadn't. Computer was trying to charge us for something we had not done. Greensburg caught it and made sure we didn't get charged... Highly recommend these guys...
Pamela SThe staff was very attentive and answered all our questions and concerns.
Ron YDoor seal drivers side kept coming off. It will need attention for the next customer. No appliance dolly a available, luckily i had a cheap one I bought.
Dwayne QNothing
David MI forgot something in the truck. Hoping they’ll let me get it
TYLER SOnly reason I’d recommend is that there isn’t another u-haul rental around. I ordered an appliance dolly and did not get it. The people didn’t seem to care regardless.
Aaron DCould not return the truck closet to my location resulting in me having to pay for extra mileage.
Paul RQuick and easy return.
Zachary HMake sure that the dolley and moving pads that are paid for are in the truck. I got to my location to move and they were not in the back of the truck
Joleen MEmployee was super nice.
Bethany HIt was clear and concise, and the man at the counter when my mobile check in failed was kind and knowledgeable.
Wendy WCan't say enough good about the personnel at this location. Very helpful considering the mess ups at corporate.
mike gAwesome customer service. He hooked the trailer up to my car and being slightly handicapped, that saved me alot of time. They appreciate your business. D.Y.
Donald YThe people at B&C were very friendly and helpful. It was so nice to have people that knowledgeable and helpful. Thank you
chris mNice place, nice guys
John SWhen it says 29 dollars to rent , after you add the mic. Fees it ends up over 100 dollars. That just don't seem right . I understand charge for gas not replaced but the rest is bull.
James DSpecify the price better. Was told a price and was charged totally different amount and was higher than expected.
Rusty MBest Uhaul location I’ve ever used!
ERICA WAwesome experience! A+!
ERICA WMaintenance on the truck and train people
CHAD CI want to speak with regional manager or area manager that is over this location. The entire service was absolutely horrible.
Thomas CThe location was fine service there was really good. The truck we ended up with had little black plastic beads all over the inside and also leaked water. Unfortunately some of our items in the truck got wet.
Andrew BU-Haul messed up my reservation. We had to wait for Our truck rental because the main location didn’t do their part.
Rylie BMileage is to high
Christopher DThe two gentlemen that helped me was awesome
Mike R