Customer Reviews for B&C Rental
(U-Haul Neighborhood Dealer)

300 reviews

1131 W Westridge Pky   Greensburg, IN 47240
(On US 421 next to Napoleon State Bank)

(812) 662-6074

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(812) 662-6074

1131 W Westridge Pky
Greensburg, IN 47240
(On US 421 next to Napoleon State Bank)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

Awesome customer service. He hooked the trailer up to my car and being slightly handicapped, that saved me alot of time. They appreciate your business. D.Y.

Donald Y. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

The people at B&C were very friendly and helpful. It was so nice to have people that knowledgeable and helpful. Thank you

chris M. 
Rating:
5.0

Nice place, nice guys

John S. 
Rating:
5.0

Customer did not leave a comment.

Sirirat S. 
Rating:
4.0

Customer did not leave a comment.

Frank S. 
Rating:
4.0

Customer did not leave a comment.

Russell H. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
4.0

Customer did not leave a comment.

Frank S. 
Rating:
4.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

BrianK B. 
Rating:
5.0

Customer did not leave a comment.

GAYLE R. 
Rating:
3.0

When it says 29 dollars to rent , after you add the mic. Fees it ends up over 100 dollars. That just don't seem right . I understand charge for gas not replaced but the rest is bull.

James D. 
Rating:
5.0

Specify the price better. Was told a price and was charged totally different amount and was higher than expected.

Rusty M. 
Rating:
5.0

Best Uhaul location I've ever used!

ERICA W. 
Rating:
5.0

Awesome experience! A+!

ERICA W. 
Rating:
4.0

Maintenance on the truck and train people

CHAD C. 
Rating:
1.0

I want to speak with regional manager or area manager that is over this location. The entire service was absolutely horrible.

Thomas C. 
Rating:
3.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Customer did not leave a comment.

adilson L. 
Rating:
5.0

The location was fine service there was really good. The truck we ended up with had little black plastic beads all over the inside and also leaked water. Unfortunately some of our items in the truck got wet.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Kelsey S. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
4.0

Customer did not leave a comment.

Hallie I. 
Rating:
4.0

U-Haul messed up my reservation. We had to wait for Our truck rental because the main location didn't do their part.

Rylie B. 
Rating:
5.0

Customer did not leave a comment.

Ricky B. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
4.0

Mileage is to high

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Jill D. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

Customer did not leave a comment.

jerry C. 
Rating:
5.0

The two gentlemen that helped me was awesome

Mike R. 
Rating:
5.0

Called employee about nighttime drop off. He was very courteous & informative on procedure. I like the flexibility of dropping off anytime after hours. Overall, I was very impressed with my experience with U-Haul. Will rent again in a couple months. Thank you, Allen Bates

Allen B. 
Rating:
4.0

We had to go farther than we original planned in order to pickup the size truck that we needed and so therefore it cost us more because of the mileage. I think they could have taken the truck to the original location that we tried to rent it from since it was only a short distance away. We had to pay $3.00 extra because of the location where we had to go to pickup the size truck we wanted.

Joan W. 
Rating:
5.0

The equipment and the rental process and staff were outstanding! I was very impressed.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

CINDY M. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
2.0

Customer did not leave a comment.

Timothy W. 
Rating:
1.0

I'm frustrated and extremely disappointed. I won't be using U-haul ever again. This is the second time I've been screwed because of incorrect information on the contract. I took pictures this last time but was told since I didn't come into the store before hand there wasn't anything they could do. You lost my business and hopefully anyone else I can share my experiences too. Very disappointed and would like to talk with someone in management regarding these issues. Not satisfied at all.

Mike R. 
Rating:
5.0

Good, friendly service

Albert C. 
Rating:
4.0

Is the person service was good. But, online was confusing and phone call wait times were way too long.

Todd N. 
Rating:
5.0

Customer did not leave a comment.

Tim K. 
Rating:
5.0

All the employees at B & C were very friendly and helpful. Excellent service!

KASEY B. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Lola P. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

Sheila G. 
Rating:
4.0

Service was great and reserving and checkin were very smooth

Pat C. 
Rating:
5.0

Only thing is it would have been nice to have the moving blankets available to use (pouch was empty) but everything else was great. Thanks!

shelly B. 
Rating:
5.0

Customer did not leave a comment.

LINDA M. 
Rating:
5.0

Half of the tail lights didn't work.

Randy F. 
Rating:
5.0

Customer did not leave a comment.

george L. 
Rating:
2.0

More help getting truck ready, moving pads in truck and appliance dolly all ready in truck as well and some one go out and get truck started up and warm ready to go.

connie P. 
Rating:
5.0

Very friendly, knowledgeable. Excellent service and equipment.

Molly H. 
Rating:
5.0

Customer did not leave a comment.

Heather T. 
Rating:
5.0

Customer did not leave a comment.

TONYA M. 
Rating:
4.0

could not get wifi to work upon returning truck

Steven L. 
Rating:
5.0

Excellent job...in and out! Great guys!

ANDY W. 
Rating:
4.0

It would have been good to have some help hooking up the trailer. I pretty got the trailer is out in the lot... No big deal but it would of been good to have a little help spotting for hook up.

Troy S. 
Rating:
5.0

Nothing could have been easier in and out in 10 m it's that easy.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Deborah P. 
Rating:
4.0

Drop off park area was a little small and required backing from roadway with traffic.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Felicia R. 
Rating:
5.0

Customer did not leave a comment.

Timothy V. 
Rating:
5.0

To be open on weekends would really be helpful.

Scott S. 
Rating:
4.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Cole C. 
Rating:
5.0

Customer did not leave a comment.

Shannon P. 
Rating:
5.0

Customer did not leave a comment.

Amy F. 
Rating:
1.0

I did as I was supposed to, put the keys in the glove box and left I got a rude nasty call a hour later telling me I left it in a bad spot with no keys and they were about to have it towed at my expense if I didn't come up there right now. I called back and told them I did leave keys and where they were and he told me that was stupid he had never heard that, and then hung up. If I wanted to maintain customers I would not have this as a drop off location.

Brooke S. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

Great group people!

Mike M. 
Rating:
5.0

The location we rented the truck and trailer from did a phenomenal job, they were extremely nice and accommodating. However at a corporate level uhaul is an unorganized disaster. They kept trying to screw up my reservation every step of the way. B& C rental was great though.

Bradley P. 
Rating:
5.0

Customer did not leave a comment.

Erica B. 
Rating:
3.0

Customer did not leave a comment.

Larry V. 
Rating:
5.0

Customer did not leave a comment.

NICK P. 
Rating:
5.0

Customer did not leave a comment.

NICK P. 
Rating:
4.0

Customer did not leave a comment.

kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
4.0

.

Elisha T. 
Rating:
4.0

Would have appreciated assistance helping hook up trailer and check brake lights, turn signals, and running lights before waiting on another customer.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
4.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Excellent service

mike P. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

Terry G. 
Rating:
4.0

Customer did not leave a comment.

Terry G. 
Rating:
5.0

The gentleman at B&C rental even hooked the trailer up for me. I am handicapped and he helped me and was polite and seemed to appreciate my business!

donald Y. 
Rating:
4.0

Put a jack on the trailer or have someone come out and help hook up. Heavy to lift on my own

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Cynthia A. 
Rating:
3.0

My U-HAUL experience. • Booked 26' truck for location that opens at 7AM. Booked movers (not through UHAUL) to start at 8AM. The night before pickup, I get a message that my truck will be at the 8AM location, causing me to waste time with movers onsite. • Pick up truck from UHAUL and ask about the 3 dozen furniture pads and furniture dolly that I also rented. They inform me that they have neither of these things and there's nothing they can do. • I call another UHAUL location to see if they have pads and a dolly. They say yes, so I drive there. I rent items and pay for them. Go back to collect, and there are no furniture pads! They have none in stock so I have no idea what the UHAUL system does for inventory checks, but it's not ok. They cancelled the order and refunded this portion. • Truck loaded and I hit the road. I get a phone call later saying that I left a small puddle of a thick liquid in the driveway. Given the location of the fluid not being near the engine and it not being a lot, I continue my drive and say I'll check it out when I stop for gas shortly. I stop to get gas at 9:45 PM and crawl under the truck to find that in the ten minutes it took to get gas, there is a HUGE puddle under the passenger side rear tire. I call UHAUL and request assistance at just before 10PM. This is a ‘new' truck with only 26,000 miles on it! • Midnight – the first mechanic shows up and diagnoses a torn seal on the rear axle. He is not able to fix this and calls UHAUL to request a tow-truck. • UHaul calls me at 12AM to say that they are exploring options and likely getting me a tow truck. They call back at 2AM to tell me it will be TWO MORE HOURS until a truck will be at my location. The truck will be towed to my house and then towed away once the truck is empty. I voice my displeasure that I'm being told we are towing a truck to my house that leaks grease, so that it can sit in my driveway and leak grease all night. I'm told it's my only option. I will be able to drive to another location to get a new truck at 8-9AM as an emergency aid truck so that I do not disrupt the schedule of the movers that I booked through UHAUL. • Tow truck arrives at 4AM and tows me to the entrance to my neighborhood, unhooks me and I drive the 0.6 miles to the house hoping the truck doesn't lock up on me before I get there. I get to my new house at 5AM. • Movers show up and start unloading the truck at 9AM. UHAUL calls at 9:50AM to tell me that instead of getting a new truck, they will send the first mechanic back to replace the axle in my driveway, he will be there at 11AM and it will take him 3-4 hours to finish. He will ‘do his best' to clean up the existing mess in my driveway and the new mess from replacing the axle. Movers finish at 11:30 and they angrily leave because I have an inoperable truck and they will need to return when the truck is finished so that we can pick up furniture and bring it back. • Truck fixed and the movers meet me at 3PM to load up furni

Dustin B. 
Rating:
5.0

Customer did not leave a comment.

Cody S. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Corporate can make sure that the branch you're picking up from has the equipment that you're supposed to be picking up not only the large pieces of equipment i.e. the trucks and trailers but also the smaller stuff i.e. the two wheel dolly and packing blankets. I was unable to get the packing blankets I requested due to the fact that corporate did not notify nor make available the packing blankets I had requested in the quantity that I had requested. Overall this is not the last time nor the first time I was I will be renting from Uhaul. Overall not a bad experience.

Sarah L. 
Rating:
5.0

Customer did not leave a comment.

Shelby N. 
No reviews have been submitted for this location.

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