Customer Reviews for B&G Food Store
(U-Haul Neighborhood Dealer)

12 reviews

10822 Hughes Rd   Houston, TX 77089

(832) 803-0118

Location Hours

  • Mon-Sun: 8 am - 7 pm

Services at this Location:

Contact Us

(832) 803-0118

10822 Hughes Rd
Houston, TX 77089

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Waited 2hrs for check out. When I checked it in after 1.5hrs of using it. It was supposed to be done. However when I checked my email the next day it was never checked in. I had to waste another day to go there and complete it. Then on top of this the price of a 10' Uhaul isn't 19.95 for in town. My total was $140 plus they said I went over 4 miles. On my GPS I went from 288 to 45S….GPS has it at 17miles. Apparently it's only 30 miles I can use…..I don't know how to calculate but about 3 weeks before this I rented a bigger U haul and drove more for $114. Same insurance and all. Not recommended. Home Depot have it cheaper and unlimited miles.

ALEXIS G. 
Rating:
2.0

Customer did not leave a comment.

ALAN B. 
Rating:
2.0

Customer did not leave a comment.

SHANNON S. 
Rating:
2.0

No one was there to help me load the trailer. Upon my return, I was not issued a paper receipt of return or fees due to U-haul for my verification. The people were nice, they just have terrible customer service. I figure the person in charge just wants to get paid but doesn't care about the safety of the people that rent from him/her.

Frederic D. 
Rating:
5.0

Customer did not leave a comment.

Lester N. 
Rating:
3.0

Customer did not leave a comment.

Kathy A. 
Rating:
3.0

Customer did not leave a comment.

Ray H. 
Rating:
1.0

The girl working behind the counter was rude and disrespectful. She kept rolling her eyes at me and wouldn't even speak to me. She would shrug her shoulders in response. She didn't know how to handle anything in the system. She was more interested in texting and talking on her phone than she was with the customer. She left me standing at the counter with no knowledge of what she was doing. This was an AWFUL experience with this location and it give Uhaul a bad name to be associated with it.

EMILY C. 
Rating:
5.0

Customer did not leave a comment.

Cecil A. 
Rating:
5.0

Staff was very courteous and professional! I would definitely recommend

Alexis H. 
Rating:
1.0

Same as above

ELLISA W. 
Rating:
1.0

B and G is not a Uhaul drop off location and they did not assist with helping me find another one. 800 Uhaul number never picked up. I called another nearby drop off location and she was able to help me.

Brittney F. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top