Waited 2hrs for check out. When I checked it in after 1.5hrs of using it. It was supposed to be done. However when I checked my email the next day it was never checked in. I had to waste another day to go there and complete it. Then on top of this the price of a 10' Uhaul isn't 19.95 for in town. My total was $140 plus they said I went over 4 miles. On my GPS I went from 288 to 45Sâ€¦.GPS has it at 17miles. Apparently it's only 30 miles I can useâ€¦..I don't know how to calculate but about 3 weeks before this I rented a bigger U haul and drove more for $114. Same insurance and all. Not recommended. Home Depot have it cheaper and unlimited miles.ALEXIS G.
Customer Reviews for B&G Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ALAN B.
Customer did not leave a comment.SHANNON S.
No one was there to help me load the trailer. Upon my return, I was not issued a paper receipt of return or fees due to U-haul for my verification. The people were nice, they just have terrible customer service. I figure the person in charge just wants to get paid but doesn't care about the safety of the people that rent from him/her.Frederic D.
Customer did not leave a comment.Lester N.
Customer did not leave a comment.Kathy A.
Customer did not leave a comment.Ray H.
The girl working behind the counter was rude and disrespectful. She kept rolling her eyes at me and wouldn't even speak to me. She would shrug her shoulders in response. She didn't know how to handle anything in the system. She was more interested in texting and talking on her phone than she was with the customer. She left me standing at the counter with no knowledge of what she was doing. This was an AWFUL experience with this location and it give Uhaul a bad name to be associated with it.EMILY C.
Customer did not leave a comment.Cecil A.
Staff was very courteous and professional! I would definitely recommendAlexis H.
Same as aboveELLISA W.
B and G is not a Uhaul drop off location and they did not assist with helping me find another one. 800 Uhaul number never picked up. I called another nearby drop off location and she was able to help me.Brittney F.