I got over charged so that needs to be fixed
Hensley T.
B&G Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77089
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This rental was the worst experience. I will never ever rent again using this app. Everything that could have went wrong, went wrong.
Sheri A.Upon return process completion, site instructed to leave keys in “drop boxâ€. This location does not have a drop box.attempted to Return keys to employee inside and he refused to accept them
Daniel L.It took a long time for me to get the uhaul. Something with the system wasn't working and the guy told me basically there was nothing that he can do. I had to complain for him to call the help desk to put the info in manually. I thought that was the point of the reservation because they had everything. There was no dolly, or wraps. When I called back he told me I had to ask for that instead of him making that known. Had I known I would have mentioned it. So I had nothing to help for my move which made it way harder for my movers. On top of that I'm charged over what I was told. The over all experience was horrible. I tried calling to complain but the hold time was 60min.
sonequa B.Charged me 120 and I brought it back on half a tank. That's shit was wack it was 160 for 12 hrs for the med truck not the smaller and charged me 54 dollars for extra shit they didn't have like dolly and other moving equipment that shit was wack like this shit supposed to be more affordable. The service wasn't terrible
David M.