Customer Reviews for B&N Automotive
(U-Haul Neighborhood Dealer)

Rating:

5.0

Always try to rent from B&N Automotive. Never have any problems

Rating:

5.0

Quick, Clean and Easy. Great place to get you U-hail equipment

Rating:

2.0

Stop cheating people out of money. I will be posting this on Yelp tomorrow.

Rating:

4.0

I’ve been pleased with B&N Automotive as a nearby UHaul rental business and it is my first choice when I need a utility trailer for transporting an ATV. Convenient, fast checkout and return, and the business owner is helpful.

Rating:

5.0

This is small store but the manager always provides excellent customer

Rating:

5.0

Great service at this location.

Rating:

4.0

The computer was slow, but other than that the service was very good. The guy explained everything very well. Our only problem was that by himself he was over worked and forgot to give us the key. Fortunately, we were only about four miles away, so we all had a good laugh about it, even several cousters waiting to be served. In all it was a very good experience!

Rating:

5.0

Worked out perfect

Rating:

5.0

Very simple and quick process to reserve trailer either by phone call or via the website. Very quick registration and hookup. i was out of there within 15 minutes with the trailer. 2nd or 3rd time I've used them.

Rating:

5.0

Quick and easy return of the equipment.

Rating:

5.0

This is my Go To Uhaul location! Used them many times for trucks and trailers! Always helpful and the equipment is ready for pickup time.

Rating:

5.0

Great location, the gentleman that owns and works there is a very hard worker. used this location over the past 15 years

Rating:

5.0

I really appreciated being able to check in online - it let me avoid a long line!

Rating:

5.0

Friendly service!

Rating:

5.0

Great customer service!

Rating:

5.0

Nothing

Rating:

5.0

This place provided me with excellent customer service.

Rating:

5.0

Everything went very well

Rating:

5.0

Great customer service! Best around!!

Rating:

4.0

I was very Pleased with the service and vehicle.

Rating:

4.0

Very nice and clean simple operation.

Rating:

3.0

I called in about the truck not running right and sent a mobile mechanic out that wanted me to stop unloading to drive around in which I told him could he wait 30 minutes or to come back because my helpers were be paid by the hour , he just drove off and never came back 🔙😭

Rating:

5.0

Always have clean equipment and a speedy checkout.

Rating:

5.0

Not sure, had good experience

Rating:

5.0

excellent service. Easy in and out.

Rating:

3.0

If it wasn't for the big UHaul sign, we would have passed it. It's a good size lot, but a little cramped, tights driving area. Nothing to improve on their customer service. The gentleman that signed me in, was very helpful. I'm not good at using my phone for internet services, but he took care of that by showing me every step and even did things I didn't understand.

Rating:

3.0

Used the online system so I didn't talk to an actual person.

Rating:

3.0

When told my contents were ruined due to leaking trailer I asked if I call headquarters he said yes and not one more word. Only spoke about 10 words.

Rating:

1.0

This location is fraudulent and didn't report the damage report to the cargo accurately and immediately charged my account without using the SafeMove insurance I purchased.

Rating:

5.0

Hi U:haul, I washed my equipment before I returned it last night. Please confirm receipt. Nothing to improve. Thank you! Best, Megan Levitt

Rating:

5.0

Professional yet friendly and always takes care of me to makes sure i get on the road safely

Rating:

5.0

Friendly contact , very helpful & hooked up my trailer & checked me out quickly without any concerns or issues , definitely will return for any future rentals

Rating:

5.0

Thanks!

Rating:

5.0

Fast and efficient service.

Rating:

3.0

I was really happy with the customer service

Rating:

1.0

You guys overcharged me! $90 when i filled the tank and did everything you guys asked and had the car back within the HOUR

Rating:

5.0

Very nice Gentlemen I've rented here before and the location and staff is much better then Antioch.

Rating:

5.0

Excellent service and very quick response on a short notice! Thank you!

Rating:

1.0

I ordered a 20 ft truck and two dollies and my reservation was changed to a ten foot truck and I didn’t get any Dollie’s.

Rating:

5.0

More seating when waiting, however it is a tiny office. I have met and rent from this gentleman before, and it is amazing his style of business is both professional and he makes you feel at home.

Rating:

5.0

All good.

Rating:

5.0

Just the way you are.

Rating:

5.0

Always a pleasure, quick and speedy service!

Rating:

5.0

fully fueled truck so I can replace the fuel used and not leave extra gas in the tank when i return the truck.

Rating:

5.0

Excellent, customer service!

Rating:

5.0

The headlight control fell into dashboard, only one headlight worked and was misdirected, no ability to adjust front seat. I request a refund!

Rating:

5.0

This is by far the easiest U-Haul rental I’ve ever done

Rating:

3.0

He needs help. I went there 3 times and every time waited over 30 minutes and twice was to just ask questions because the phone never gets answered (any hours of any day). Nice guy but it’s a one man show.

Rating:

5.0

Overall experience was perfect, I just wished I was capable of making payments from a credit card that didn’t have to match the driver’s license.

Rating:

5.0

Great customer service