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kimberly lopez
Customer Reviews for Bar B RV Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not very helpful. I need the trailer for 10 days and I was charged for 5 extra days. The base price was $306.00 + $100 for 5 more days, sounds pretty easy to me, but it wasn’t. I was told I owed for the extra days and $8 for each + the taxes. I am not happy with U-Haul.
ROBERT ADELSPERGERAbsolutely nothing! Randy is great!!!😀
Debra IoamnidesVery easy to work with.
DeWayne FlynnThe person in charge of this location was not available in the office. They had left a note to call and would call back. We left a voicemail at 1222 pm and stayed near the property until 230 pm. We received a call back at 500 pm after doing an after hours drop off
Maggi BordersAt 1 o’clock in the morning I had to call U-Haul three times to get information on how to get my key out of the lock box. Then I got the key and it was the wrong truck. Had to call U-Haul again and get the right key overall experience with U-Haul, it was a very good experience. Truck was very clean everyone that I did talk to you on the phone was very nice. I just had problems navigating through their system to get what I needed at 1 o’clock in the morning.
Mike SmileyNot really much to say, first come first serve on trucks and tailors if that location has them
kenneth carterNone, excellent experience all around..
Dan ParrishI was not offered a choice for drop off location in Mission Texas. When we attempted to use a different location we learned there was a significant financial penalty for doing this. Then the facility we were assigned for drop off did not have room for the trailer but took the equipment after explaining the penalty we would be accessed.
Debra McCartyWaited on clerk for over 30 minutes to return to office. Then he did not explain contract and was assuming truck fuel was full was only 3/4 full of fuel. We clerk and I did not go to the truck together to do a checklist he just said there it is and was done. I did call the 1800 number for service and agent gave me a number to call to online register for the truck but the automated system said it was busy so call back later.
Marilyn RutherfordHad a top notch experience.
Tim RussellRandy was a big help and he had us off and running very quickly
Gregory Van CampFriendly and fast pick up. Truck was not checked to see if it had been swept out. I swept a full dust pan of dirt out of it
PAMELA WhitmoreNothing
David NobleOwner/operator of shop got day confused for pickup. Had to wait 45 min to hour for him to get to shop. Also the lights on the trailer were intermittently working.
Steve FransGive more miles then 15 less then needed to make the trip this location does this to people all the time you know it's 100 miles to location why give 80
Sandra GarciaRandy is great! He always gets our Rental business because he is professional and kind. He also served our country which we greatly appreciatie & we like to support our VETS!
JOSE SALGADOHeavy smoker. He did not want to be at work. Complained about everything.
Jerry LivingstonExcellent
james GeeOutstanding! We appreciated the quick responsiveness, friendliness, and considerate support with our move. Thank you Randy!
vonda vaden batesStaff was friendly and helpful will recommend and definitely will use again if I need a U-Haul
Yolanda LogsdonCust service was ok but, the office was full of smoke. It was like walking into a bar 40 years ago. If I had started in Forsyth I would have looked for another place to rent from mainly because of the tar and nicotine covering the office. I have no real complaint of the service returning the trailer but I don't think they would have put the effort in checking over the equipment like the place I started from in Vermont did if I had rented there to go north..
Timothy BatesWas very seamless with Mobile travel. Thank you.
Dalton RozplochowskiLoved checking in and out on the app. Very easy!
Bethany DunlapMake sure you charge correctly. We were charged for 3 days when we only had the trailer for 1.
PAMELA ALBROI don’t have a problem with the location. I have a problem with uhaul giving me a bigger truck than I wanted and only giving me 2 hours to complete a task for which I reserved a truck for 4 hours. The truck was much bigger but didn’t have a back up camera or a rear view mirror. I probably will use a different company next time
ANGELA FARMER..
GARY HACKETTUhaul telephone assistance is terrible when you need service. Not the locations, the 1-800 number
Anthony CaffreyIf you go to pick up a uhaul you except someone to be there. I had to call for them to come to the building. They live onsite but no number on the building door or outside, I was glad I had a cell phone to look it up.
Regena ToneySweet
james GeeBe open.
DAVID DAVISExcellent service Randy is the best
JERRY LANDRETHI found no improvement needed. Very nice , friendly , helpful man. I was very pleased .
RITA MITCHELLRandy is really nice & very helpful! Will definitely recommend this location to our friends!
MARK SCHROTBERGERVery nice people!
Leandro Cano PerezI was overcharged by a day. Was told it would be taken care of but wasn't. Is that really how you do business, by ripping people off. I rented the truck at 12:00pm 01/2/31and returned it 01/6/21 before noon. I was charged for 5 days. No other way to put this..total bullshit!
BRADLEY MCCONNELLPrices were extremely high
David Rivera JrDrop off was quick and easy, and the gentleman was courteous as well.
Robert LoganAdd running boards to assist driver's in getting into the truck cab.
JAMES VANDERWERFThe U-haul vehicle itself was great but the worker told us the gas tank was full, it was not. So we got charged a lot more for gas thaN we actually used. And my card was charged twice.. hopefully just pending and will come back before I have to make a call.
Kacey TerryRandy was very friendly and helpful
VALERIE RATLIFFVery convenient if you live in Forsyth. A wide selection of vehicles. Easy in and out.
Gordon ReisThanks for being on top of it. I appreciate the help you gave and how easy it was to turn in. Will definitely use again!
KAITLYN TAYLORRandy is most helpful and accommodating.Great experience !
Darryl MaassThe office smelled like smoke. The person at the front desk was on the phone and didn't even acknowledge I was there. when he finally did, he said to just leave it there and he'll log it in. I did what he asked and he didn't do what he said so I went backhand turned it in myself the next day!
Marcos GonzalezNothing
merrill drakeGreat place, very accommodating of your needs. Manager answered the phone after hours to help me.
Christine MillerDropped off the truck after hours and the manager still answered the phone when I called. Great place. Very accommodating of your needs.
Christine Miller