Customer Reviews for Bargain Outlets
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bargain Outlets
Gregory G. on
App was a very good overall experience.
Paula A. on
Extremely efficient. Staff very friendly. I was on my way in minutes!
Robert R. on
Call me
Michele A. on
Very helpful with a glitch in the reservation
thomas S. on
No one got up from their fat chair. Told to drop key in box
Jessica P. on
Staff was friendly, location was easy to get to, but it did take a while to flag someone down to talk to about picking up the truck. When we finally got someone, they needed to go find another employee with keys to the office to get the truck key. Location is great if you're going north but requires u-turn to get on highway to go south.
Mary G. on
My only comment is that the Uhaul website is excruciatingly slow ...
Marcus D. on
I was charged a late fee when it was a drop box location. I called the day before to see if I needed to drop if the truck off while someone was there. They said no, use the key drop box. I dropped off at 8:50, due at 9am. I was charge a late fee as well as an extra insurance coverage. I have called this location 4 times with no resolve. People have taken my name and number but never call back. This started 24 days ago and the charges are still on my account and I have not had a real conversation with anyone about the matter other than “we will look into to and call you back”.
David W. on
John C of the bargain outlet location was amazing in helping me select the right truck for me. Excellent job
frank B. on
After some of my own experience with Uhaul over the years and some of the bad service others have received. I expected some problems. However I did most of this online with only a little contact with staff. Maybe that’s why it went very smooth.