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FRANCESCA A
Customer Reviews for Bargain Tours LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Extremely helpful staff A+++. Pleasant experience
JEREMY LUhaul needs to figure out a better situation for when the truck goes through tolls.
DEBORAH GGreat customer service like always. Highly recommended
ZBIGNIEW BTruck was old, had a check engine light on the entire time. Side mirror wouldn’t stay in place, so had to drive with entire right side as ‘blind spot’.. for the price being so much higher than enterprise truck rental I expected a better fleet.
Jessica BNothing, easy in easy out. friendly people, i am a repeat customer so he had my info at his finger tips. Comes across as a good guy....
THOMAS MGreat customer service.
Ronald K-easy pick up and drop off -friendly staff -great equipment and price
Frank BVery friendly staff and easy pick up and drop off process
FRANK BBob and team were great. Helped me get setup and couldn’t have been nicer. Rented an auto hauler. Great service.
Jordan LEverything went smoothly. Equipment was ready as promised, and picking it up was a breeze.
SUZANNE HThe customer service was excellent , the person called me on time and promptly followed up.
SATISH VNothing to improve. However driving a 26’ truck long distance is a beast. Fully loaded it got less then 8 miles per gallon.
Stephen AVery good
LUIZ CGreat service
BLENDI VThe cab is not cleaned in any truck from this location. The truck I rented needs new wiper blades.
ELIZABETH SA great customer service definitely recommend this location.
MICHAL KHaving been a U-Haul employee many years ago I got a truck that was about what I expected. One blown shock, check engine light on. But it ran and did exactly what I needed it to do for a quick local job. Some things never change but it sure was nicer than those 77 ford TCs we used to rent as locals.
JUSTIN KVery good
Rodrigo FThe door on the trailer was difficult to open and close.
JEFFREY MGreat service!
SAREEN AThere was one guy working on the vehicles. That was his job. Eddie & Dom were nowhere to be seen.
Edward B00000000 Complains, it is always a nice and easy and painless transaction I wish all places where this good.
LEONEL PI was grossly overcharged by this dealer and have opened a complaint with U-Haul. I will lodge a formal complaint with the State of Connecticut if this is not quickly resolved.
LUKE IVery quick and smooth.
STEFAN BStaff was very helpful !! Will continue to use them.
LUIS LCan’t think of anything. It was a very smooth experience and the men who helped me were very attentive and helpful
DENISE DStarted with a half tank. Filled up vehicle back to the 1/2 tank level and I was still charged for an additional gallon @ $4.50. Really petty...don't you think so?
DONALD RPerfect rental
TERESA LTook us 30 minutes on the app for them to screw up and had to talk to a live person for another 30 Minutes
Jeffrey CUhaul must figure out how to handle tolls better.
DEBORAH GThank-you for your business!!! Never got a problem with rental.
Ihor MNothing right now
MAGDA LFigure out how to do tolls instead of over charging loyal customers.
DEBORAH GI’ve rented from this location several times. The process to rent – whether in person or mobile is very easy. They have trucks and trailers of all sizes. The equipment is always ready on time, and always clean. Eddie and Dom are very helpful and easy to work with. Highly recommend.
BRIAN WLow on supplies
TIMOTHY RExcellent
SAMER SI hired 2 men from this location to load a trailer. The 2 men signed out for lunch and left for an hour, when they came back they expertly loaded the trailer and signed out for a total of 4 hours and 15 minutes. When I got the bill I was charged for the additional hour they were on lunch. I have never paid for workmen to take an hour off and have lunch then charge the customer for that time. There are other places to rent from.
JOSEPH DExcellent in all manners
Gil ROutstanding Service
Francis CEvery thing is great the guys over there know how to take care of customers.
FITZGERALD CThe moving guys were great. They were strong, professional and very quick about moving all of my things into my new home. I couldn't be happier. I will definitely use them again.
CYNTHIA JIt was easy! The gentleman that works there was great!
ALEXANDRA AEd was friendly and knowledgeable. A pleasure to work with. It was an easy transaction and hook up of a trailer. Return, the same. Easy.
Bruce PThe staff, specifically Eddie, were very friendly and so easy to work with. We enjoyed our experience.
BRENDAN MGreat customer service, process was quick.
Gilbert BWe have rented from many U-Haul locations. This is by far the best, incredibly friendly. Never a problem, always accommodating our needs.
DON MDom and Eddie are the Best 👍👍
Kevin PPlease ensure tire pressure is at manual levels
STEVEN K