Staff was very helpful !! Will continue to use them.
LUIS L
Customer Reviews for Bargain Tours LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Can’t think of anything. It was a very smooth experience and the men who helped me were very attentive and helpful
DENISE DStarted with a half tank. Filled up vehicle back to the 1/2 tank level and I was still charged for an additional gallon @ $4.50. Really petty...don't you think so?
DONALD RPerfect rental
TERESA LTook us 30 minutes on the app for them to screw up and had to talk to a live person for another 30 Minutes
Jeffrey CUhaul must figure out how to handle tolls better.
DEBORAH GThank-you for your business!!! Never got a problem with rental.
Ihor MNothing right now
MAGDA LFigure out how to do tolls instead of over charging loyal customers.
DEBORAH GI’ve rented from this location several times. The process to rent – whether in person or mobile is very easy. They have trucks and trailers of all sizes. The equipment is always ready on time, and always clean. Eddie and Dom are very helpful and easy to work with. Highly recommend.
BRIAN WLow on supplies
TIMOTHY RExcellent
SAMER SI hired 2 men from this location to load a trailer. The 2 men signed out for lunch and left for an hour, when they came back they expertly loaded the trailer and signed out for a total of 4 hours and 15 minutes. When I got the bill I was charged for the additional hour they were on lunch. I have never paid for workmen to take an hour off and have lunch then charge the customer for that time. There are other places to rent from.
JOSEPH DExcellent in all manners
Gil ROutstanding Service
Francis CEvery thing is great the guys over there know how to take care of customers.
FITZGERALD CThe moving guys were great. They were strong, professional and very quick about moving all of my things into my new home. I couldn't be happier. I will definitely use them again.
CYNTHIA JIt was easy! The gentleman that works there was great!
ALEXANDRA AEd was friendly and knowledgeable. A pleasure to work with. It was an easy transaction and hook up of a trailer. Return, the same. Easy.
Bruce PThe staff, specifically Eddie, were very friendly and so easy to work with. We enjoyed our experience.
BRENDAN MGreat customer service, process was quick.
Gilbert BWe have rented from many U-Haul locations. This is by far the best, incredibly friendly. Never a problem, always accommodating our needs.
DON MDom and Eddie are the Best 👍👍
Kevin PPlease ensure tire pressure is at manual levels
STEVEN KEasy process
MICHAEL SCar chargers didn't work and no cup holder.
FELIX CThnx for quick service
ROMAN BEddie is the man! Easy and no hassle, no extra charges, nothing out of the ordinary. Peace of cake and the price was right.
ERIC KThe people were extremely helpful there. There was a broad selection of trailers to choose from. Pickup and return were easy
BRIAN WDom is the best !!!!!!always takes care of all of my rental needs. See you soon thankyou
KEVIN PMy son set this up for me and I didn't realize it was a contactless pick up. When I arrived the office was closing for the day and the gentlemen was already outside. The app recognized the rental but wouldn't let me do the pickup. The gentlemen stayed with me and helped do the check in and finally used his phone to do it. He was very accommodating and helpful, perfect customer service above and beyond.
Don MNice guys.
NOCHELLE NFriendly. Cared about every detail of my move ... Made the whole experience simple.
ELLA RCheck engine was on in the vehicle, had to go to another location because the location didn’t have the vehicle I requested returned to them (not their fault!) super accommodating though and I will be going back!
Christina KEASY AND SMOOD TRANSACTION, THIS IS MY FAVORITE LOCATION.
LEONEL PGreat Services at this location as allways, they provide prompt response and flexible schedule
Ronni SThe uhaul app is very poor.
TEODORO MI picked up a car dolly in this location and it looked okay. When I arrived at my home, I found the right signal assembly fell from the tire cover frame and hanging to the wire. So, I stopped by another U-Haul (Danbury, CT) and asked them to fix it, but they couldn't fix it with rivets and they taped it with aluminum tape and said it would work. When I came to the destination, the tape was all torn and the signal assembly was gone. And the price I've found in the receipt was not the same as I've found in U-Haul homepage. Finally, the drop location I've told the representative was Ontario, Canada, but in the receipt it was Ontario, CA (California), USA. I'm just wondering the cost is different from what I got in the homepage. Please reply to my email or I think I need to call U-Haul customer support.
Joseph HReceived a really old truck for long distance move. Fuel filling was a hassle as it constantly stopped filling and had to re- engage fueling every 15 secs.
SATISH WVery Customer friendly, a pleasure to deal with.
Paul DGreat service at last minute of their shift, great follow through for hookup of equipment and guidance how to use it
RONN Svery difficult to find this location---bad, dirty neighborhood, with small, poorly maintained roads. access was very difficult
ANTHONY POver crowded with trucks to the point where the front door is not visible for drivers to drop off trucks. Had difficulty dropping off keys because I could not find the front door where the lock box was located.
Linh H