Customer Reviews for Barrys Ace Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Barrys Ace Hardware

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Brian F. on

Rating:

Customer did not leave a comment.

MICHELLE M. on

Rating:

Provide free rope for the moving

William R. on

Rating:

Customer did not leave a comment.

MARY H. on

Rating:

Fast service great assistance

Kirsten V. on

Rating:

Customer did not leave a comment.

Darlene G. on

Rating:

Customer did not leave a comment.

Beau J. on

Rating:

Customer did not leave a comment.

Jose S. on

Rating:

Customer did not leave a comment.

Banks T. on

Rating:

They were helpful and professional if I had to the store a rating give them a 10+ it was a good experience I would do it again.

Sandra T. on

Rating:

Very friendly and helpful guys. My 2nd time renting from this location and I can't imagine using any other.

Jack L. on

Rating:

They were far and very helpful

Antonio L. on

Rating:

Personnel was very professional, helpful and very knowledgeable. Thank you

Robert S. on

Rating:

Natasha was great, very helpful through the entire process.

Gwendolyn M. on

Rating:

Customer did not leave a comment.

Dina F. on

Rating:

friendly staff & quick to respond

carol W. on

Rating:

Have a full tank of gas when picking up vehicle.

Michael D. on

Rating:

I appreciate the staff's patience when I had the truck longer than I intended. I also liked their concern that I had suffered a facial minor injury while unloading the truck (I did an epic faceplant coming off the ramp). The UHaul manager insisted that I go to their restroom to wash some of the blood off of my face. I don't expect to move unassisted again, but I would rent a vehicle from this location without hesitation and will recommend them.

FNU Z. on

Rating:

Kind of expensive

William C. on

Rating:

lower per mileage charge

Franklin D. on

Rating:

Provide lunch at a nice place.

ADAN V. on

Rating:

Customer did not leave a comment.

Jasmine L. on

Rating:

Checking in, was such a breeze!

Claire S. on

Rating:

Customer did not leave a comment.

RICHARD S. on

Rating:

It took a long time, about 10 minutes, before someone could come and check the truck when I returned it. That was the only issue. Otherwise everything went very well.

Christy C. on

Rating:

Shawn was of great help and I Thank You!!!

ORION W. on

Rating:

U guys charged me 100 bucks for 2 days. Thats ridiculous i wont refer nobody 2 u guys

perla I. on

Rating:

Very happy. ???????? thanks

Hussein N. on

Rating:

The staff were very friendly and very helpful I Wii definitely come back and rent a truck from you guys, excellent customer service.

Kelly S. on

Rating:

Customer did not leave a comment.

Marshall W. on

Rating:

You can fix your online checkin process. Yes, it’s the last Saturday of the month but that is no excuse for the extreme slowness of your site. I went inside to finish. A person WITHOUT a reservation was in and out before the app would move to the next screen. Unacceptable.

Kate C. on

Rating:

Everything was great

Karen V. on

Rating:

First off your app is faulty. Went to the original location and your app would not allow me to pick up truck. So I called and was on the phone for a very long time trying to locate another one. Finally picked it up after 1 1/2 hours after the fact. Fix your app.

BEN L. on

Rating:

make check out process easier

Eric H. on

Rating:

Ensure the truck is not so old (125,000 + miles) that the steering is worn. I took too much turning of the steering wheel to turn and then after turn you had over steered. Also while driving in straight lanes, the truck would dart to left of right and I had to correct.

LENA W. on

Rating:

Checking out process was horrible. It was due to technical issues of tablet and incorrect information. I choose a Uhaul place and was redirected last min to 3rd party vendor. The one way location was even worse. Ace gave me the Uhaul with gas under 1/4. Apparently that’s against policy. They wanted me to go spend money to get take to 1/4. That was unacceptable. They eventually figured out credit situations. I will definitely not be returning Uhaul costumer.

Lakeisha W. on

Rating:

Customer did not leave a comment.