drivers door window stripping was not sealed to frame of truck. the noise from the interstate was nearly unbearable. this was not noticeable until the truck was entirely loaded and at freeway speed. very disappointing to have to deal with that. with such premium pricing and hidden fees i find it impossible to give positive feedback or to ever use U-Haul again. i have no issue with the location at all as they were very helpful getting the truck on time. the responsibility lies upon U-Haul the company as they are the ones responsible for the maintenance and upkeep of the vehicles. y'all need to do better.
Mark B
Barrys Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was arranged by you to pick up the truck from the place we promised to do so with you, but the pick-up location was changed abruptly by you. So I was introduced to another location to pick up the truck. I felt inconvenient.
Edward YFriendly Fast and helpful
CHARLIE IFree lunch, this location has a well trained crew, they work as a team to get you what you need and out the door.
Franklin DKeep up the good work
STARLENE R